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Ericsson Fresher Job Vacancies 2024 | Join as an Assistant Engineer Trainee in Bangalore | Placement Officer
Introduction:
Ericsson is inviting
applications for the Assistant Engineer Trainee role at its Bangalore
location. This position is designed for motivated individuals ready to embark
on their telecom careers with hands-on experience in automated operations and
service maintenance. As part of a global leader in telecommunications, you'll
play a critical role in ensuring high service standards and customer
satisfaction.
Key Responsibilities:
·
Engage
in 1st Level Service Monitoring and manage event-driven responses.
·
Handle
and resolve Service and Resource Alarms promptly.
·
Oversee
Resource and Service Performance Monitoring to maintain system
efficiency.
·
Document
and escalate incidents and security issues as necessary.
·
Contribute
to Problem Management and initiate necessary processes.
·
Participate
in preventive maintenance tasks in collaboration with Field Operations.
·
Assist
in capacity and performance investigations.
Essential Skills:
·
Familiarity
with Ericsson Operations Engine and Mode of Operations.
·
Proficiency
with Test Automation Management Tools and Test Execution Engine.
·
Experience
with software performance testing and documentation control.
·
Knowledge
of MS TOP and tools for dealing with inquiries.
·
Understanding
of Ericsson RAN, VAS, and Packet Core Management.
·
Proficiency
in ITIL processes and client service management.
Additional
Competencies:
·
Customer complaint resolution skills.
·
Call
center support experience.
·
Strong
problem-solving abilities and attention to detail.
Why Join Ericsson?
Ericsson is renowned for its cutting-edge technology solutions and commitment to continuous innovation in the telecom sector. Joining Ericsson means becoming part of a forward-thinking team focused on maintaining service excellence and customer satisfaction. Employees benefit from a collaborative work environment that encourages learning, growth, and innovation.Kickstart your
engineering career with Ericsson and
become a vital part of the team that leads advancements in telecommunications.
Apply today and gain valuable experience in a dynamic and supportive
environment.
How to Apply:
Apply Link: Click Here To Apply for Ericsson
How to Apply:
Apply Link: Click Here To Apply for Ericsson
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Disclaimer
The recruitment details shared above are for
informational purposes only and have been obtained from the organization’s
official website. We do not guarantee any job placements. Recruitment will be
conducted according to the company's official process. We do not charge any
fees for sharing this job information.
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