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🚀 Deloitte Off Campus Drive 2026 | Finance Service Desk (FSD) Analyst in Hyderabad | Apply Now | Placement Officer
📌 Detailed Summary
Deloitte is hiring fresh graduates
for the Finance Service Desk (FSD) – Analyst role in Hyderabad,
Telangana. This role is ideal for candidates from non-engineering
backgrounds (B.Com, B.Sc, BCA, etc.) who are interested in IT support,
business applications, and customer service operations.
The FSD team acts as a global
support desk, handling queries from Deloitte employees across regions
(Americas, EMEA, APAC). This is a 24x7 operational role involving ticket
resolution, troubleshooting, and user support.
If you're looking to start your
career in a Big 4 company with global exposure, this opportunity is
highly valuable.
🏢 Deloitte Off Campus Drive 2026 – Overview
|
Category |
Details |
|
Company |
Deloitte |
|
Role |
Finance
Service Desk (FSD) – Analyst |
|
Job Type |
Full-Time |
|
Location |
Hyderabad |
|
Experience |
0–2 Years |
|
Shift |
11 AM – 8 PM
(Flexible shifts possible) |
📍 Job Location
·
Hyderabad,
Telangana
💼 Job Description – FSD Analyst
As an FSD Analyst, you will
act as a technical support and service desk professional handling global
employee queries.
🔧 Key Responsibilities
📞 Customer Support Handling
·
Resolve issues
via:
o Calls
o Emails
o Chats
o Webforms
🛠️ Incident & Ticket Management
·
Log tickets in
CRM tools
·
Track and
resolve service requests
🧠 Troubleshooting
·
Diagnose
software & hardware issues
·
Escalate
complex problems
📊 Performance Metrics
·
Maintain:
o Customer Satisfaction Score
o First Call Resolution
o Contact Quality
🌍 Global Collaboration
·
Work across:
o Americas
o EMEA
o APAC
🎓 Eligibility Criteria
Education
·
B.Sc
·
B.Com
·
BCA
·
Other
non-engineering graduates
Experience
·
Freshers or up
to 2 years
🧠 Essential Skills Required
Technical Skills
·
Basic
knowledge of:
o Computer systems
o Internet connectivity
o Software troubleshooting
Tools & Applications
·
Microsoft Word
·
Excel
·
PowerPoint
Soft Skills
·
Excellent
communication
·
Problem-solving
ability
·
Analytical
thinking
·
Customer
handling skills
💰 Expected Salary
Based on Deloitte FSD roles in
India:
|
Role |
Expected Salary |
|
FSD Analyst |
₹3.5 LPA – ₹6 LPA |
💡 Deloitte offers competitive
salary + benefits + career growth.
🎯 Batches Eligible
·
2022
·
2023
·
2024
·
2025
·
2026
🚀 What You Will Learn
·
IT support
& service desk operations
·
CRM tools
& ticketing systems
·
Business
application troubleshooting
·
Global work
environment
🚀 Pro Tips to Get Selected
1️⃣ Master Communication Skills
·
Clear speaking
·
Professional
tone
2️⃣ Learn Basic IT Support
·
OS
troubleshooting
·
Network basics
3️⃣ Practice Customer Scenarios
·
Handling
difficult users
·
Ticket
resolution
4️⃣ Prepare Resume Smartly
·
Highlight:
o Communication skills
o Tech basics
5️⃣ Be Flexible
·
Willingness to
work shifts is important
❓ Frequently Asked Questions (FAQs)
1. Who can apply for Deloitte FSD role?
Non-engineering graduates like
B.Com, B.Sc, BCA.
2. Is this a technical role?
Partially – it involves basic IT
troubleshooting + customer support.
3. What is the salary?
Expected ₹3.5 LPA – ₹6 LPA.
4. Are freshers eligible?
Yes, freshers can apply.
5. Is shift work required?
Yes, flexibility for 24x7 shifts
is required.
✅ Final Conclusion
The Deloitte Finance Service
Desk (FSD) Analyst role is a great entry-level opportunity for non-tech
graduates to start their career in a global corporate environment.
With exposure to IT systems,
global clients, and professional work culture, this role can open doors to
careers in IT support, business analysis, and operations.
👉 If you want a stable, high-growth career in a Big 4 company, this is a must-apply opportunity in 2026.
🔗 Apply Link: Click Here To Apply for Deloitte
|
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|
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Disclaimer
The recruitment details shared above are for informational purposes only and
have been obtained from the organization’s official website. We do not
guarantee any job placements. Recruitment will be conducted according to the
company's official process. We do not charge any fees for sharing this job
information.
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