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Standard Chartered Fresher Vacancies
2024 | Join as a Client Care Executive in
Bangalore | Placement Officer
Introduction
Are you a
fresh graduate eager to start your career in the banking sector? Standard
Chartered is inviting applications for the position of Client Care
Executive in Bangalore. This is an exciting opportunity for
individuals passionate about customer service, with the potential to build a
rewarding career at one of the leading international banks.
About Standard Chartered
Standard
Chartered is a global banking leader with over 170 years of history. We
are known for our diverse, inclusive work environment and our commitment to
positive change. With our unique global reach, we strive to make a difference
for our clients, communities, and each other. If you're looking for a dynamic
career that empowers you to grow, innovate, and make a real impact, Standard
Chartered is the place to be.
Role Overview: Client Care Executive
As a Client
Care Executive, your primary responsibility will be to handle customer
inquiries and provide efficient solutions. You'll be the face of the company,
ensuring clients receive prompt, accurate, and effective assistance. You will
also contribute to sales, service standards, and compliance, playing a key role
in maintaining the bank's reputation for excellence.
Key Responsibilities:
1. Customer
Service:
o Efficiently
handle customer calls, providing quick and effective resolutions.
o Sign up
customers for value-added services and digital education (where applicable).
o Accurately
tag call types and provide precise information to customers regarding their
queries.
2. Sales and
Support:
o Identify
customer needs during service calls and suggest relevant solutions.
o Ensure
accurate follow-ups, proper tracking, and timely closure of cases.
o Proactively
strive towards achieving sales targets without mis-selling.
3. Data
Confidentiality & Compliance:
o Strictly
adhere to customer data confidentiality and compliance protocols.
o Ensure
compliance with all applicable rules, regulations, and group policies.
o Maintain
awareness of KYC (Know Your Customer) and Anti-Money Laundering policies.
4. Team
Collaboration & Risk Management:
o Collaborate
with management to identify process gaps and potential risks.
o Provide
feedback on trends, specific issues, and possible disputes.
o Work
towards the achievement of Key Performance Indicators (KPIs) and Key Risk
Indicators (KRIs).
Qualification Requirements:
·
Educational Qualification: Graduate (any stream)
·
Experience: Freshers and candidates with 1-2 years
of experience in service, sales, or collections are encouraged to apply.
·
Communication Skills: Excellent written and verbal communication
skills in English.
·
Technical Skills: Basic computer skills are essential.
·
Other Traits:
o Strong
orientation towards customer service, sales, or collections.
o Knowledge
of banking products and services is a plus.
o Problem-solving
abilities, patience, and adaptability to work in a fast-paced environment.
o Ability
to work in rotational shifts, including night shifts if required.
Skills
Required:
·
Communication: Ability to interact effectively and
courteously with clients.
·
Sales Aptitude: Ability to identify customer needs and
propose suitable products/services.
·
Problem-Solving: Ability to manage conflicts and resolve
issues efficiently.
·
Adaptability: Flexibility to work across different time
zones and shifts.
·
Data Security Awareness: Strong understanding of data confidentiality
and compliance requirements.
Why Choose Standard Chartered?
At Standard
Chartered, we believe in the strength of a diverse, inclusive, and dynamic
workforce. Our values-driven approach encourages employees to grow and succeed.
Here’s what makes us different:
·
Competitive Salary & Benefits: We offer fair compensation packages,
including medical, life insurance, and retirement savings.
·
Work-Life Balance: Flexible working options, annual leave, and
parental benefits to support your wellbeing.
·
Diverse Work Environment: We encourage a culture of respect,
inclusion, and collaboration, where everyone can thrive.
·
Career Growth Opportunities: Continuous learning and development programs
to help you upskill and grow your career.
·
Commitment to Social Impact: Be part of an organization committed to
making a difference by supporting the communities we operate in.
Selection Process:
1. Online
Application: Submit
your application through the Standard Chartered Careers portal.
2. Initial
Screening: Review
of qualifications and experience to match job requirements.
3. Interview
Rounds: Shortlisted
candidates will be invited for interviews to assess skills, aptitude, and
communication.
4. Final
Offer:
Successful candidates will receive an official offer letter to join the
Standard Chartered team.
How to Apply for Client Care Executive Position:
1. Prepare
Your Resume:
Highlight your customer service skills, educational background, and any
relevant experience.
2. Submit
Your Application: Visit
the Standard Chartered Careers page or follow the job listing link to apply
online.
3. Prepare
for the Interview: Be ready
to showcase your communication skills, knowledge of banking services, and
problem-solving abilities.
Conclusion
Standard
Chartered is looking for Client Care Executives in Bangalore who
can drive customer satisfaction and contribute to the success of the bank.
Whether you are a fresh graduate or have some experience in customer service,
this role offers the perfect opportunity to start your career in a globally
recognized financial institution.
Ready to
make a difference in the world of banking? Apply Now and Join Standard
Chartered as a Client Care Executive!
How to Apply:
Apply Link: Click Here To Apply
for Standard Chartered
|
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Disclaimer
The recruitment details shared above are for
informational purposes only and have been obtained from the organization’s
official website. We do not guarantee any job placements. Recruitment will be
conducted according to the company's official process. We do not charge any
fees for sharing this job information.
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