Thursday, October 24, 2024

Standard Chartered Fresher Vacancies 2024 | Join as a Client Care Executive in Bangalore | Placement Officer

 

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Standard Chartered Fresher Vacancies

2024 | Join as a Client Care Executive in

Bangalore | Placement Officer

Introduction

Are you a fresh graduate eager to start your career in the banking sector? Standard Chartered is inviting applications for the position of Client Care Executive in Bangalore. This is an exciting opportunity for individuals passionate about customer service, with the potential to build a rewarding career at one of the leading international banks.

About Standard Chartered

Standard Chartered is a global banking leader with over 170 years of history. We are known for our diverse, inclusive work environment and our commitment to positive change. With our unique global reach, we strive to make a difference for our clients, communities, and each other. If you're looking for a dynamic career that empowers you to grow, innovate, and make a real impact, Standard Chartered is the place to be.

Role Overview: Client Care Executive

As a Client Care Executive, your primary responsibility will be to handle customer inquiries and provide efficient solutions. You'll be the face of the company, ensuring clients receive prompt, accurate, and effective assistance. You will also contribute to sales, service standards, and compliance, playing a key role in maintaining the bank's reputation for excellence.

Key Responsibilities:

1.       Customer Service:

o    Efficiently handle customer calls, providing quick and effective resolutions.

o    Sign up customers for value-added services and digital education (where applicable).

o    Accurately tag call types and provide precise information to customers regarding their queries.

2.      Sales and Support:

o    Identify customer needs during service calls and suggest relevant solutions.

o    Ensure accurate follow-ups, proper tracking, and timely closure of cases.

o    Proactively strive towards achieving sales targets without mis-selling.

3.      Data Confidentiality & Compliance:

o    Strictly adhere to customer data confidentiality and compliance protocols.

o    Ensure compliance with all applicable rules, regulations, and group policies.

o    Maintain awareness of KYC (Know Your Customer) and Anti-Money Laundering policies.

4.     Team Collaboration & Risk Management:

o    Collaborate with management to identify process gaps and potential risks.

o    Provide feedback on trends, specific issues, and possible disputes.

o    Work towards the achievement of Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs).

Qualification Requirements:

·         Educational Qualification: Graduate (any stream)

·         Experience: Freshers and candidates with 1-2 years of experience in service, sales, or collections are encouraged to apply.

·         Communication Skills: Excellent written and verbal communication skills in English.

·         Technical Skills: Basic computer skills are essential.

·         Other Traits:

o    Strong orientation towards customer service, sales, or collections.

o    Knowledge of banking products and services is a plus.

o    Problem-solving abilities, patience, and adaptability to work in a fast-paced environment.

o    Ability to work in rotational shifts, including night shifts if required.

Skills Required:

·         Communication: Ability to interact effectively and courteously with clients.

·         Sales Aptitude: Ability to identify customer needs and propose suitable products/services.

·         Problem-Solving: Ability to manage conflicts and resolve issues efficiently.

·         Adaptability: Flexibility to work across different time zones and shifts.

·         Data Security Awareness: Strong understanding of data confidentiality and compliance requirements.

Why Choose Standard Chartered?

At Standard Chartered, we believe in the strength of a diverse, inclusive, and dynamic workforce. Our values-driven approach encourages employees to grow and succeed. Here’s what makes us different:

·         Competitive Salary & Benefits: We offer fair compensation packages, including medical, life insurance, and retirement savings.

·         Work-Life Balance: Flexible working options, annual leave, and parental benefits to support your wellbeing.

·         Diverse Work Environment: We encourage a culture of respect, inclusion, and collaboration, where everyone can thrive.

·         Career Growth Opportunities: Continuous learning and development programs to help you upskill and grow your career.

·         Commitment to Social Impact: Be part of an organization committed to making a difference by supporting the communities we operate in.

Selection Process:

1.       Online Application: Submit your application through the Standard Chartered Careers portal.

2.      Initial Screening: Review of qualifications and experience to match job requirements.

3.      Interview Rounds: Shortlisted candidates will be invited for interviews to assess skills, aptitude, and communication.

4.     Final Offer: Successful candidates will receive an official offer letter to join the Standard Chartered team.

How to Apply for Client Care Executive Position:

1.       Prepare Your Resume: Highlight your customer service skills, educational background, and any relevant experience.

2.      Submit Your Application: Visit the Standard Chartered Careers page or follow the job listing link to apply online.

3.      Prepare for the Interview: Be ready to showcase your communication skills, knowledge of banking services, and problem-solving abilities.

Conclusion

Standard Chartered is looking for Client Care Executives in Bangalore who can drive customer satisfaction and contribute to the success of the bank. Whether you are a fresh graduate or have some experience in customer service, this role offers the perfect opportunity to start your career in a globally recognized financial institution.

Ready to make a difference in the world of banking? Apply Now and Join Standard Chartered as a Client Care Executive!

How to Apply: 

Apply Link: Click Here To Apply for Standard Chartered

 

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How to Apply: 

Apply Link: Click Here To Apply for Standard Chartered

                         

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Disclaimer
The recruitment details shared above are for informational purposes only and have been obtained from the organization’s official website. We do not guarantee any job placements. Recruitment will be conducted according to the company's official process. We do not charge any fees for sharing this job information.

 

 

 

 

 

 

 





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