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NTT Data Remote
Job Openings 2024 | Join as a Remote Engineer in Bangalore | Work from Home
option Available | Placement
Officer
Introduction
Are you
passionate about providing technical support and troubleshooting solutions? NTT
DATA, a global leader in business and technology services, is hiring Remote
Engineers (L1) as part of its 2024 job openings. This role is open
to candidates in Bangalore and offers a hybrid working arrangement
with the option to work from home. If you have a strong foundation in
networking, end-user computing, and a commitment to excellence, this
opportunity could be your next career move!
About NTT DATA
NTT DATA
is a $30+ billion global innovator that serves 75% of the Fortune
Global 100. With a presence in over 50 countries, we are dedicated
to helping clients innovate, optimize, and transform for long-term
success. Our commitment to R&D, diversity, and sustainability drives us to
deliver cutting-edge technology solutions and services across multiple
industries. As part of the NTT Group, we are proud to be a Global Top
Employer with a culture that values inclusivity and growth.
Job Role: Remote Engineer (L1)
Location: Bangalore, India (Hybrid Working)
Position: Full-time
Key Responsibilities
As a Remote
Engineer at NTT DATA, you will:
·
Technical Support: Serve as the initial point of contact for
end-users seeking technical assistance with networking, collaboration tools,
and end-user computing.
·
Networking Support: Troubleshoot and resolve network-related
issues, including connectivity, DNS, DHCP, IP addressing, wireless
connectivity, and network equipment configurations.
·
Collaboration Tools: Address issues related to email systems,
video conferencing platforms, instant messaging tools, and document-sharing
applications.
·
End-User Computing: Provide support for operating systems,
hardware, software applications, printers, and mobile devices.
·
Incident Management: Utilize remote access software and
diagnostic tools to resolve technical issues, following established procedures
and best practices.
·
Documentation: Maintain detailed records of incidents,
service requests, and actions taken in the service desk ticketing system.
·
Escalation & Collaboration: Escalate complex issues to higher-level
engineers or specialized teams when necessary and collaborate with
cross-functional IT teams for problem resolution.
·
Network Monitoring & Maintenance: Monitor network performance, conduct routine
maintenance tasks, and apply patches and updates to network infrastructure.
·
Knowledge Base Contribution: Assist in developing troubleshooting guides,
standard operating procedures, and knowledge base documentation to improve
service desk efficiency.
Knowledge & Skills
·
Networking Concepts: Strong understanding of TCP/IP, DNS,
DHCP, VLANs, routing, switching, and network security.
·
End-User Computing: Proficiency with Windows and macOS
operating systems, as well as hardware troubleshooting and software
applications.
·
Technical Tools: Experience with network monitoring tools,
collaboration platforms, remote desktop tools, and incident ticketing
systems.
·
Problem-Solving: Logical thinking, analytical skills, and the
ability to troubleshoot effectively across multiple IT domains.
·
Communication Skills: Ability to explain technical concepts to
non-technical users in a clear, concise manner.
·
Teamwork: Strong collaboration skills and the ability
to work in a fast-paced, multi-tasking environment.
Qualifications & Certifications
·
Education: Bachelor's degree or equivalent in Information
Technology, Computer Science, or related field is preferred.
·
Certifications: Relevant certifications like CCNA,
CompTIA Network+, Microsoft 365, or Cisco collaboration certifications are
a plus.
·
Experience: Basic experience in a service desk or
helpdesk role, providing support across networking, collaboration, and
end-user computing.
Why Join NTT DATA?
·
Hybrid Working: Enjoy the flexibility of working from home
with the support of a collaborative team.
·
Career Growth: Opportunities to advance your skills and
career with continuous learning and professional development.
·
Comprehensive Benefits: Generous vacation policies, mental and
physical wellbeing tools, and a fair compensation package.
·
Global Culture: Be part of a diverse, inclusive environment
that celebrates differences and fosters a sense of belonging.
·
Innovation-Driven: Work for a company that invests over $3.6
billion annually in R&D to drive digital transformation and innovation.
Life at NTT DATA
Working
at NTT DATA means being part of a global team that thrives on connection,
collaboration, and creativity. We believe in building a positive work
environment where employees can grow, learn, and celebrate their
achievements. Our commitment to sustainability, diversity, and client success
makes NTT DATA an exciting place to build your career.
How to Apply
Ready to
make an impact? Join NTT DATA as a Remote Engineer (L1) by applying
through the official career portal here. If you are passionate about IT support
and troubleshooting, and excited about joining a global leader, we encourage
you to apply even if your skills don’t align perfectly.
How to Apply:
Apply Link: Click Here To Apply for NTT Data
How to Apply:
Apply Link: Click Here To Apply for NTT Data
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Disclaimer
The recruitment details shared above are for
informational purposes only and have been obtained from the organization’s
official website. We do not guarantee any job placements. Recruitment will be
conducted according to the company's official process. We do not charge any
fees for sharing this job information.
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