Tuesday, October 22, 2024

IndiGo Jobs for Freshers 2024 | Join as an Executive AO&CS - Terminal Services - Metro in Chennai | Placement Officer

 

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IndiGo Jobs for Freshers 2024 | Join as an Executive AO&CS - Terminal Services - Metro in Chennai | Placement Officer

Introduction

Are you a fresh graduate looking to build a career in the aviation industry? IndiGo is offering an exciting opportunity to join as an Executive AO&CS - Terminal Services in Chennai. This role involves providing excellent customer service, managing reservations, ticketing, and handling airport procedures for arrivals and departures. If you have a passion for the aviation sector and want to work in a dynamic environment, this could be your gateway to a successful career with IndiGo.

About IndiGo

IndiGo, operated by InterGlobe Aviation Ltd, is India's largest airline, known for its low-cost fares, on-time performance, and wide connectivity. As a part of IndiGo’s ground staff, you will be responsible for ensuring safe, secure, and efficient airport operations. Join a company that values diversity, inclusion, and the growth of its employees, providing a supportive environment for career advancement.

Role Overview: Executive AO&CS - Terminal Services

As an Executive AO&CS - Terminal Services at IndiGo, you will be responsible for ensuring smooth airport operations, including assisting passengers with reservations, ticketing, check-in, baggage handling, and more. This role requires flexibility, excellent communication skills, and a customer-oriented mindset. Freshers and individuals with prior experience in the service or aviation industry are welcome to apply.

Key Responsibilities

1. Reservations & Ticketing:

·         Ticket Sales: Make reservations across the counter and sell tickets.

·         Cash Handling: Remit collected cash to the concerned department.

·         Customer Queries: Answer customer queries over the telephone and assist with bookings.

2. Departures Management:

·         Pre-Flight Preparation: Attend pre-flight briefings and set up check-in counters.

·         Baggage Screening: Screen checked-in baggage and maintain high-quality check-in procedures.

·         Special Requests: Assist customers with special needs and requests during departures.

3. Arrivals Management:

·         Customer Assistance: Help passengers with mishandled or damaged baggage.

·         Coordination: Work with baggage vendors for damaged bags and follow up on lost baggage with en-route stations.

·         Documentation: Prepare required reports and ensure all necessary flight papers are filed post-departure.

4. General Responsibilities:

·         Secure Operations: Ensure all operations comply with the ground operations manual and procedures.

·         Team Collaboration: Work with the management team and other ground staff to maintain smooth airport operations.

·         Customer Service: Exhibit a professional, friendly, and helpful attitude towards all passengers.

Eligibility Criteria

Educational Requirements:

1.       Experienced Candidates: Minimum 1 year of experience in the service industry (aviation or non-aviation) plus +12/Diploma.

2.      Fresh Graduates: A Bachelor's degree is mandatory for freshers, and the degree certificate must be presented.

Other Requirements:

·         No Visible Tattoos: Candidates should not have visible tattoos while in uniform.

·         Shift Flexibility: Ability to work in rotational shifts, including night shifts.

·         Grooming Standards: Proper grooming and professional attire are mandatory for interviews. Business formal wear is required for both male and female applicants.

·         Documentation: Candidates must bring an updated resume with accurate contact details, a passport-sized photo, and previous employment letters/experience certificates if applicable.

Work Location:

·         Chennai, Tamil Nadu, India

·         Role: Full-time position with rotational shifts

Why Join IndiGo as an Executive AO&CS?

1. Dynamic & Fast-Paced Work Environment:

·         Engage with Passengers: Be at the forefront of customer service, assisting passengers with their travel needs.

·         Diverse Responsibilities: Gain experience in various aspects of airport operations, from ticketing to baggage handling.

2. Growth & Learning Opportunities:

·         Skill Development: Enhance your communication, problem-solving, and operational skills in a supportive environment.

·         Career Progression: IndiGo provides clear career paths and growth opportunities, allowing employees to advance to higher roles within the company.

3. Inclusive & Diverse Work Culture:

·         Diversity & Inclusion: IndiGo is committed to creating an inclusive work culture that embraces diversity across all spectrums, ensuring a comfortable work environment for everyone.

·         Supportive Team: Work with a team that values collaboration, innovation, and customer satisfaction.

How to Apply for the Executive AO&CS Position

If you are enthusiastic about starting your career in the aviation industry with IndiGo, here’s how you can apply:

1.       Prepare Your Resume: Update your resume with relevant skills, educational background, and contact details.

2.      Gather Necessary Documents: Ensure you have all required documents, including your degree certificate, previous experience letters (if any), and a passport-sized photograph.

3.      Submit Your Application: Visit the IndiGo Careers page or follow the job listing link to apply online.

Tips for the Interview:

·         Dress Professionally: Business formal wear is mandatory. Make sure your grooming aligns with the company’s standards.

·         Prepare for Customer Service Scenarios: Be ready to demonstrate your problem-solving skills through potential scenarios you might face as ground staff.

·         Showcase Flexibility: Emphasize your willingness to work in rotational shifts, including night shifts.

Perks of Joining IndiGo as an Executive AO&CS:

·         Health & Wellness Benefits: Access to health insurance and wellness programs.

·         Travel Discounts: Enjoy discounts on IndiGo flights for employees and their families.

·         Learning & Development: Opportunities to attend training programs, workshops, and skill enhancement courses.

Conclusion

Start your career journey with IndiGo as an Executive AO&CS - Terminal Services in Chennai. This role offers fresh graduates and individuals with experience in the service industry a fantastic opportunity to work in the fast-paced and dynamic world of aviation. If you’re dedicated, customer-oriented, and ready to work in a team environment, this could be your chance to shine.

Ready to Apply? 

Submit Your Application Today and Take Off with IndiGo!

How to Apply: 

Apply Link: Click Here To Apply for Indigo

 

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How to Apply: 

Apply Link: Click Here To Apply for Indigo

 

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Disclaimer
The recruitment details shared above are for informational purposes only and have been obtained from the organization’s official website. We do not guarantee any job placements. Recruitment will be conducted according to the company's official process. We do not charge any fees for sharing this job information.

 

 

 

 

 

 

 





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