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IndiGo Jobs for Freshers 2024 | Join as an Executive AO&CS - Terminal Services - Metro in Chennai | Placement Officer
Introduction
Are you a
fresh graduate looking to build a career in the aviation industry? IndiGo
is offering an exciting opportunity to join as an Executive AO&CS -
Terminal Services in Chennai. This role involves providing excellent
customer service, managing reservations, ticketing, and handling airport
procedures for arrivals and departures. If you have a passion for the aviation
sector and want to work in a dynamic environment, this could be your gateway to
a successful career with IndiGo.
About IndiGo
IndiGo,
operated by InterGlobe Aviation Ltd, is India's largest airline, known
for its low-cost fares, on-time performance, and wide connectivity. As a part
of IndiGo’s ground staff, you will be responsible for ensuring safe, secure,
and efficient airport operations. Join a company that values diversity,
inclusion, and the growth of its employees, providing a supportive
environment for career advancement.
Role Overview: Executive AO&CS - Terminal Services
As an Executive
AO&CS - Terminal Services at IndiGo, you will be responsible for
ensuring smooth airport operations, including assisting passengers with
reservations, ticketing, check-in, baggage handling, and more. This role
requires flexibility, excellent communication skills, and a customer-oriented
mindset. Freshers and individuals with prior experience in the service or
aviation industry are welcome to apply.
Key Responsibilities
1.
Reservations & Ticketing:
·
Ticket Sales: Make reservations across the counter and
sell tickets.
·
Cash Handling: Remit collected cash to the concerned
department.
·
Customer Queries: Answer customer queries over the telephone
and assist with bookings.
2.
Departures Management:
·
Pre-Flight Preparation: Attend pre-flight briefings and set up
check-in counters.
·
Baggage Screening: Screen checked-in baggage and maintain
high-quality check-in procedures.
·
Special Requests: Assist customers with special needs and
requests during departures.
3.
Arrivals Management:
·
Customer Assistance: Help passengers with mishandled or damaged
baggage.
·
Coordination: Work with baggage vendors for damaged bags
and follow up on lost baggage with en-route stations.
·
Documentation: Prepare required reports and ensure all
necessary flight papers are filed post-departure.
4.
General Responsibilities:
·
Secure Operations: Ensure all operations comply with the ground
operations manual and procedures.
·
Team Collaboration: Work with the management team and other
ground staff to maintain smooth airport operations.
·
Customer Service: Exhibit a professional, friendly, and
helpful attitude towards all passengers.
Eligibility Criteria
Educational
Requirements:
1. Experienced
Candidates: Minimum
1 year of experience in the service industry (aviation or non-aviation) plus +12/Diploma.
2. Fresh
Graduates: A Bachelor's
degree is mandatory for freshers, and the degree certificate must be
presented.
Other
Requirements:
·
No Visible Tattoos: Candidates should not have visible tattoos
while in uniform.
·
Shift Flexibility: Ability to work in rotational shifts,
including night shifts.
·
Grooming Standards: Proper grooming and professional attire are
mandatory for interviews. Business formal wear is required for both male and
female applicants.
·
Documentation: Candidates must bring an updated resume with
accurate contact details, a passport-sized photo, and previous employment
letters/experience certificates if applicable.
Work
Location:
·
Chennai, Tamil Nadu, India
·
Role: Full-time position with rotational shifts
Why Join IndiGo as an Executive AO&CS?
1.
Dynamic & Fast-Paced Work Environment:
·
Engage with Passengers: Be at the forefront of customer service,
assisting passengers with their travel needs.
·
Diverse Responsibilities: Gain experience in various aspects of
airport operations, from ticketing to baggage handling.
2. Growth
& Learning Opportunities:
·
Skill Development: Enhance your communication, problem-solving,
and operational skills in a supportive environment.
·
Career Progression: IndiGo provides clear career paths and
growth opportunities, allowing employees to advance to higher roles within the
company.
3.
Inclusive & Diverse Work Culture:
·
Diversity & Inclusion: IndiGo is committed to creating an inclusive
work culture that embraces diversity across all spectrums, ensuring a
comfortable work environment for everyone.
·
Supportive Team: Work with a team that values collaboration,
innovation, and customer satisfaction.
How to Apply for the Executive AO&CS Position
If you
are enthusiastic about starting your career in the aviation industry with IndiGo,
here’s how you can apply:
1. Prepare
Your Resume: Update
your resume with relevant skills, educational background, and contact details.
2. Gather
Necessary Documents: Ensure
you have all required documents, including your degree certificate, previous
experience letters (if any), and a passport-sized photograph.
3. Submit
Your Application: Visit
the IndiGo Careers page or follow the job listing link to apply online.
Tips for the Interview:
·
Dress Professionally: Business formal wear is mandatory. Make sure
your grooming aligns with the company’s standards.
·
Prepare for Customer Service Scenarios: Be ready to demonstrate your problem-solving
skills through potential scenarios you might face as ground staff.
·
Showcase Flexibility: Emphasize your willingness to work in
rotational shifts, including night shifts.
Perks of
Joining IndiGo as an Executive AO&CS:
·
Health & Wellness Benefits: Access to health insurance and wellness
programs.
·
Travel Discounts: Enjoy discounts on IndiGo flights for
employees and their families.
·
Learning & Development: Opportunities to attend training programs,
workshops, and skill enhancement courses.
Conclusion
Start
your career journey with IndiGo as an Executive AO&CS - Terminal
Services in Chennai. This role offers fresh graduates and
individuals with experience in the service industry a fantastic opportunity to
work in the fast-paced and dynamic world of aviation. If you’re dedicated,
customer-oriented, and ready to work in a team environment, this could be your
chance to shine.
Ready to Apply?
Submit Your Application Today and Take Off with IndiGo!
How to Apply:
Apply Link: Click Here To Apply for Indigo
Check the Other Latest Off Campus Drives |
How to Apply:
Apply Link: Click Here To Apply for Indigo
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Disclaimer
The recruitment details shared above are for
informational purposes only and have been obtained from the organization’s
official website. We do not guarantee any job placements. Recruitment will be
conducted according to the company's official process. We do not charge any
fees for sharing this job information.
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