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Deloitte Fresher Vacancies 2024 | Join as an Analyst in Hyderabad and Bangalore | Placement Officer
Introduction
Are you a
fresher looking to start your career in IT support? Deloitte is offering
exciting opportunities for Technology Support Analysts in Hyderabad and
Bangalore. This entry-level role is perfect for recent graduates who are
enthusiastic about technology, customer service, and problem-solving. If you
have basic knowledge of computer software and hardware, this could be your
chance to build a rewarding career with one of the world’s leading professional
services firms.
About Deloitte
Deloitte
is a global leader in audit, consulting, tax, and advisory services, helping
clients solve complex business challenges. With a commitment to innovation,
collaboration, and community impact, Deloitte offers a diverse and inclusive
workplace where professionals can grow and thrive. Joining Deloitte means being
part of a team that is driven by a purpose: to make an impact that matters.
Role Overview: Technology Support Analyst
As a Technology
Support Analyst, you will assist Deloitte employees with technology-related
issues over the phone, ensuring they can perform their job efficiently. Your
role involves resolving problems directly or escalating them to relevant teams
if necessary. You will have the opportunity to work in a 24/7 support
environment and provide technical assistance on a variety of platforms and
devices.
Key Responsibilities
1.
Technical Support:
·
Assist Employees: Provide timely solutions to technology
problems, enabling employees to be productive.
·
Software & Hardware Troubleshooting: Support issues related to Microsoft Outlook,
Office 365, Windows 10, macOS, and other platforms.
·
Device Support: Help resolve problems with laptops,
printers, smartphones, and peripherals.
·
Networking & Connectivity: Address networking and internet connectivity
issues for desktop and portable systems.
2.
Customer Service & Problem Solving:
·
Customer Interaction: Create a positive support experience by
engaging with customers professionally and empathetically.
·
Incident Management: Document incidents and service requests in
the CRM tool, ensuring issues are resolved or escalated as appropriate.
·
Performance Optimization: Provide solutions to enhance system
performance, including maintenance, reconfiguration, and upgrades.
·
24/7 Support: Be flexible to work in shifts, including
weekends, to support customers across different time zones.
3.
Collaboration & Continuous Learning:
·
Team Collaboration: Work closely with other team members to
resolve complex issues and improve service quality.
·
Knowledge Updates: Stay informed about ongoing issues, software
updates, and environmental changes through regular communication channels.
·
Learning & Development: Participate in coaching sessions, training,
and team meetings to enhance your technical skills.
Skills & Qualifications Required
Essential
Skills:
·
Educational Qualification: Any Graduate.
·
Technical Knowledge: Basic understanding of computer hardware
and software, including Microsoft Office, Windows, macOS, and networking.
·
Communication Skills: Excellent verbal, written, and analytical
skills in English.
·
Problem-Solving: Ability to grasp and communicate complex
ideas, offering effective solutions to technical issues.
Preferred
Skills:
·
Knowledge of Microsoft Technologies: Experience with Office 365, Active
Directory, Azure, and Skype for Business is a plus.
·
Networking: Understanding of networking concepts and
internet connectivity troubleshooting.
·
Multilingual Support: Knowledge of French or other languages for
international support roles will be advantageous.
Work Location:
·
Hyderabad & Bangalore, India
·
Position Type: Full-Time, Entry-Level (24/7 Support)
Why Join
Deloitte as a Technology Support Analyst?
1.
Learning & Growth Opportunities:
·
On-the-Job Training: Gain hands-on experience with cutting-edge
technologies and support systems.
·
Career Development: Participate in Deloitte University
programs, live classrooms, team-based learning, and eLearning to enhance your
skills.
·
Global Exposure: Work with a diverse team across different
time zones, gaining insights into international IT support.
2.
Supportive Work Environment:
·
Inclusive Culture: Deloitte values diversity and provides a
culture where employees feel accepted, respected, and empowered to perform
their best.
·
Collaboration & Innovation: Be part of a collaborative team that
encourages innovation and continuous improvement.
·
Recognition & Rewards: Receive recognition for your contributions
through various rewards programs.
3.
Comprehensive Benefits Package:
Deloitte
offers a competitive benefits package that includes:
·
Health & Wellness: Medical insurance, wellness programs, and
time-away policies.
·
Financial Security: Retirement planning, financial incentives,
and more.
·
Work-Life Balance: Flexibility programs that allow you to
balance personal and professional commitments.
How to Apply for the Technology Support Analyst Position
If you’re
ready to take the first step in your IT career with Deloitte, follow these
steps to apply:
1. Prepare
Your Resume:
Highlight your skills, educational background, and any relevant technical
experience.
2. Submit
Your Application: Visit
the Deloitte careers page or follow the job listing link to apply online.
3. Screening
& Interviews:
Shortlisted candidates will be contacted for assessments and interviews.
Perks of Joining Deloitte as a Technology Support Analyst:
·
Continuous Learning: Access to various development programs to
grow your skills and knowledge.
·
Dynamic Work Environment: Experience a fast-paced, collaborative
environment with opportunities for growth.
·
Positive Work Culture: Be part of an organization that values ethics,
diversity, and inclusivity.
Conclusion
Launch
your IT career by joining Deloitte as a Technology Support Analyst in
Hyderabad or Bangalore. This role offers fresh graduates a unique opportunity
to work in a supportive, fast-paced environment where they can develop
essential technical skills and gain valuable experience. If you are passionate
about technology and customer service, this could be the ideal role for you.
Ready to
Apply? Submit Your Application Now and Start Your Career with Deloitte!
How to Apply:
Apply Link for Bangalore & Hyderabad: Click Here To Apply for Deloitte
Apply Link For Delhi: Click Here To Apply for Deloitte
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How to Apply:
Apply Link for Bangalore & Hyderabad: Click Here To Apply for Deloitte
Apply Link For Delhi: Click Here To Apply for Deloitte
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Disclaimer
The recruitment details shared above are for
informational purposes only and have been obtained from the organization’s
official website. We do not guarantee any job placements. Recruitment will be
conducted according to the company's official process. We do not charge any
fees for sharing this job information.
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