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Amazon is hiring
Freshers as IT Support Associates for All Graduates & Diploma Holders in
Karnataka | Placement
Officer
Introduction
Amazon, a
global leader in e-commerce and technology, is seeking talented IT Support
Associates to join their dynamic team in Karnataka. This is an
excellent opportunity for fresh graduates and diploma holders who are
eager to start a career in IT and support Amazon’s mission to be Earth’s most
customer-centric company.
About the Role
As an IT
Support Associate at Amazon, you will be responsible for providing
effective and timely IT support across various Amazon operations and
internal/external services, including Amazon Lockers. You will work
closely with internal customers across different regions (APAC/EMEA/AMER) to
ensure smooth and efficient operations, thereby playing a key role in Amazon's
ability to serve its customers worldwide.
Key Responsibilities
1. Effective
Communication: Engage
with Amazon’s internal customers, including Operations, IT teams, and Customer
Support, to deliver clear and concise communication.
2. Adherence
to SOPs: Follow
standard operating procedures (SOPs) to maintain consistency and efficiency in
daily operations.
3. IT
Troubleshooting: Resolve
basic IT issues on various end-user devices, including desktops, laptops,
printers, and scanners.
4. Operating
Systems: Provide
troubleshooting and support for Windows and Linux operating systems.
5. Flexible
Work Schedule: Be
prepared to work in rotational shifts to provide real-time customer
experience support in a 24x7 operating environment.
6. Service
Desk Goals: Meet
response and resolution SLA targets, CSAT, and manage incidents efficiently.
7. On-Site
Requirement: This
role will require you to work from the Bangalore (BLR18) Corporate Office.
Basic Qualifications
·
Educational Requirement: Bachelor’s degree or Diploma in any
field.
·
Experience: Freshers with 0 to 18 months of work
experience.
·
Communication Skills: Strong proficiency in both verbal and
written communication.
Preferred Qualifications
·
ITIL Knowledge: Basic understanding of ITIL-Based
Ticketing Tools and Monitoring Tools.
·
Network Troubleshooting: Basic understanding and troubleshooting
skills on networking.
Why Join Amazon?
Amazon
offers a unique environment where innovation and creativity are
part of the company’s DNA. As an IT Support Associate, you will have the
opportunity to:
·
Grow and Learn: Gain hands-on experience in IT support
within a global technology environment.
·
Career Advancement: Amazon encourages growth, and opportunities
for career advancement are available throughout the company.
·
Be Part of a Diverse Culture: Amazon is committed to fostering an
inclusive workplace where diversity is celebrated.
·
Location: Bangalore, Karnataka
Type: Full-time, Rotational Shifts
Experience Required: 0 to 18 months
About Amazon
Amazon
strives to be Earth’s most customer-centric company, where customers can find
and discover anything they want to buy online. The company encourages
innovation at all levels and solves complex problems with simplicity. By
joining Amazon as an IT Support Associate, you will be part of a dynamic team
that values customer satisfaction, teamwork, and continuous
improvement.
How to Apply
Interested
candidates can apply directly through Amazon’s Careers Page or send
their resume to hr@amazon.com. Take
the first step toward an exciting career in IT by joining the Amazon team
today!
How to Apply:
Apply Link: Click Here To Apply for Amazon
How to Apply:
Apply Link: Click Here To Apply for Amazon
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Disclaimer
The recruitment details shared above are for
informational purposes only and have been obtained from the organization’s
official website. We do not guarantee any job placements. Recruitment will be
conducted according to the company's official process. We do not charge any
fees for sharing this job information.
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