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Harman Off Campus Drive 2024 | Hiring Freshers for the role of Associate – Engineers in Bangalore
Harman, a global
leader in connected technologies and audio solutions, is conducting its Off
Campus Drive 2024 to hire fresh graduates for the role of Associate Engineer in
Bangalore. This opportunity is perfect for freshers interested in technical
support and gaining hands-on experience in a fast-paced, 24/7 support
environment.
About Harman:
Harman International
is a subsidiary of Samsung Electronics, specializing in creating innovative
connected products for automakers, consumers, and enterprises worldwide. As an Associate
Engineer at Harman, you will be part of a dynamic team that provides technical
support to enterprise clients, troubleshooting issues related to Harman’s
cutting-edge technologies.
Job Role: Associate Engineer
As an Associate
Engineer, you will provide L1 technical support to enterprise clients, managing
support tickets, handling customer queries, and troubleshooting technical
issues across multiple operating systems such as Windows and Unix. This role is
ideal for fresh engineering graduates with 0-1 year of experience in technical
support.
Key Responsibilities:
·
Provide
technical support to enterprise clients by troubleshooting product-related
issues.
·
Handle
tickets and follow up on cases via the ticketing system, ensuring timely
resolution.
·
Support
clients via phone and email, answering technical questions and resolving
queries.
·
Collaborate
with remote support groups and international teams to manage 24/7 operations.
·
Engage
in client interactions, providing status updates, and monitoring progress on
technical issues.
·
Work
in rotational shifts, including night and weekend shifts as part of the 24/7
support team.
Qualifications:
To qualify for this
role, candidates should have:
·
A
degree in Engineering with 0-1 year of experience as an L1 technical support
engineer.
·
Basic
knowledge of SQL Queries and experience with Windows and Unix operating
systems.
·
Strong
communication skills and the ability to work independently.
·
Experience
in client interaction and remote support environments.
·
Excellent
multitasking capabilities, including handling multiple tickets and providing
regular status updates to management.
Why Join Harman?
By joining Harman as
an Associate Engineer, you will:
·
Work
in a global company with cutting-edge technologies.
·
Gain
valuable experience in technical support and troubleshooting.
·
Collaborate
with international support teams and build skills in multitasking across
multiple platforms.
·
Be
part of a 24/7 support operation, learning to handle real-world technical
issues in a fast-paced environment.
How to Apply:
If you're an engineering
graduate looking to start your career in technical support, apply now for the Associate
Engineer position at Harman in Bangalore. Take the first step in joining a
global leader in connected technology solutions!
Apply Link: Click Here To Apply for Harman
|
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How to Apply:
Apply Link Click Here To Apply for Harman
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Disclaimer
The recruitment details shared above are for informational purposes only and
have been obtained from the organization’s official website. We do not
guarantee any job placements. Recruitment will be conducted according to the
company's official process. We do not charge any fees for sharing this job
information.
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