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Amazon Off Campus Drive 2024 | Hiring Graduates as IT Support Associate in Bangalore | Placement Officer
Introduction
Looking
to launch your career in IT support? Amazon, one of the world’s largest and
most customer-centric companies, is hiring graduates for the role of IT Support
Associate in Bangalore as part of its Off Campus Drive 2024. This role offers
an excellent opportunity to work in a fast-paced, innovative environment while
supporting Amazon’s global operations.
About Amazon:
Amazon, a
global leader in e-commerce, is renowned for its innovative approach to solving
technical and business problems. As part of Amazon’s IT Service Desk, you will
be a key player in ensuring the smooth functioning of Amazon sites globally,
thereby supporting the company's mission to deliver seamless services to its
customers.
Job Role:
IT Support Associate
As an IT Support Associate, you will provide technical support for Amazon’s internal customers, troubleshoot IT issues, and ensure smooth operations across various Amazon sites. You’ll collaborate with teams across APAC, EMEA, and AMER regions, making this an exciting global-facing role.
Key Responsibilities:
·
Effective Communication: Provide clear, concise support to
internal customers, including IT and customer service teams globally.
·
IT Troubleshooting: Diagnose and resolve issues with end-user
devices such as desktops, laptops, printers, and scanners.
·
OS Troubleshooting: Troubleshoot issues with Windows and Linux
operating systems.
·
Adherence to SOPs: Follow standard operating procedures to
maintain efficiency in daily IT operations.
·
Rotational Shifts: Work in a 24x7 environment, ensuring timely
support and issue resolution in line with Service Desk goals like Response and
Resolution SLA.
Basic Qualifications:
·
Bachelor’s degree/Diploma in any discipline.
·
0-18 months of work experience in IT or related fields.
·
Strong communication skills.
Preferred Qualifications:
·
Basic understanding of ITIL-based ticketing and monitoring tools.
·
Basic network troubleshooting skills.
Why Join Amazon?
Working
at Amazon offers the opportunity to:
·
Be part of a global IT support team that supports Amazon’s
worldwide operations.
·
Develop your skills in IT troubleshooting and customer
interaction.
·
Gain hands-on experience in a fast-paced, innovative environment.
·
Work in a company known for its employee-first culture and focus
on diversity and inclusion.
How to Apply:
If you’re a graduate with a passion for IT support and problem-solving, apply now for the IT Support Associate role at Amazon in Bangalore through the 2024 Off Campus Drive. This is your chance to be part of a global tech leader and make a meaningful impact on Amazon’s operations.
How to Apply:
Apply Link: Click Here To Apply for Amazon
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Disclaimer
The recruitment details shared above are for
informational purposes only and have been obtained from the organization’s
official website. We do not guarantee any job placements. Recruitment will be
conducted according to the company's official process. We do not charge any
fees for sharing this job information.
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