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Unilever Off Campus Drive 2024: Join as a Customer Service Officer | Work From Home | Placement Officer

Introduction

Are you looking to build a career with one of the world’s most successful and purpose-driven companies? Unilever, a global leader in consumer goods, is offering an exciting opportunity for aspiring professionals through its Off Campus Drive 2024. Unilever is hiring for the role of Customer Service Officer, a position that allows you to work remotely from the comfort of your home while contributing to the growth of renowned brands. This is a unique opportunity to be part of a company that is committed to improving the lives of consumers and communities around the world.

About Unilever

Unilever is not just any company; it is a global powerhouse with a portfolio of brands that are household names. Every day, nine out of ten Indian households use Unilever products, making the company an integral part of everyday life. Unilever’s commitment to innovation and sustainability has made it a leader in the industry, driving positive change both in business and in the world. At Unilever, diversity and inclusion are at the core of its values, ensuring that every employee can bring their purpose to life.

Job Description

As a Customer Service Officer in Unilever, you will play a critical role in driving sales and managing distribution systems, specifically within the Ice Creams function. This role requires a blend of sales acumen, relationship management, and analytical skills to ensure that Unilever’s products reach consumers effectively and efficiently.

Responsibilities of the Candidate

In this role, your responsibilities will include:

· Achieving Sales Targets: You will be responsible for meeting and exceeding sales targets through personal selling. This involves visiting markets and actively engaging with customers to drive sales.

· Managing Distributor Systems: You will manage the distributor system, ensuring that both front-end and back-end infrastructure are optimized for efficient operations.

· Analyzing MIS Reports: You will systematically analyze Management Information System (MIS) reports to identify gaps and opportunities for improving execution and performance in your designated geography.

· Negotiating with Distributors: You will negotiate with distributors and develop their teams to manage customers more effectively and drive business growth.

· Building Trade Relationships: You will cultivate and leverage relationships with trade partners to strengthen Unilever’s market position. This includes gathering and providing market feedback to the branch office.

· Improving Competitive Position: You will analyze market conditions and develop strategies to improve Unilever’s competitive position through enhanced customer service.

· Monitoring Distributor Performance: You will closely monitor the performance of distributors and their sales teams, taking corrective action when necessary to address infrastructure gaps.

Key Skills & Requirements

To be successful in this role, you should have the following qualifications and skills:

· A minimum of a full-time graduation degree.

· At least 2 years of experience in channel sales.

· Proficiency in ROI (Return on Investment) calculations and RS (Retailer Sales) distribution management.

· Expertise in RS appointment and sales planning.

· Experience in conducting promotional activities and their execution.

· Proficiency in MS Office, particularly Excel.

· Good communication skills in both English and the local language.

Why Join Unilever?

Unilever offers more than just a job; it offers a chance to make a real impact on the world. By joining Unilever, you will:

· Work remotely, giving you flexibility and work-life balance.

· Be part of a company that values innovation and sustainability.

· Collaborate with a diverse team of professionals who are committed to making a difference.

· Gain experience with some of the world’s most recognized and beloved brands.

· Benefit from mentorship and development opportunities that will help you grow both personally and professionally.

How to Apply

If you are interested in joining Unilever as a Customer Service Officer, you can apply through the official Unilever career portal. Ensure that your resume highlights your experience in channel sales, your ability to manage distributor systems, and your proficiency in MS Office tools.

FAQs

Q1: What is the role of a Customer Service Officer at Unilever?
A: As a Customer Service Officer, you will be responsible for driving sales, managing distributor systems, analyzing MIS reports, and building relationships with trade partners.

Q2: What qualifications are required for this role?
A: A full-time graduation degree and at least 2 years of experience in channel sales are required. Proficiency in MS Office and good communication skills in English and the local language are also essential.

Q3: Can this role be done remotely?
A: Yes, this role supports remote working, allowing you to work from home.

Q4: How can I apply for this role?
A: You can apply through the official Unilever career portal. Make sure your resume highlights relevant experience and skills.

Q5: What makes Unilever a great place to work?
A: Unilever offers a flexible work environment, opportunities for professional growth, and the chance to work with globally recognized brands. The company also values diversity and sustainability, making it a purpose-driven workplace.

Conclusion

Joining Unilever as a Customer Service Officer is a fantastic opportunity to build a rewarding career with a global leader in the consumer goods industry. With the flexibility of remote working, you can contribute to the success of Unilever’s brands from anywhere. Don’t miss out on this chance to be part of a company that is making a difference in the world. Apply today and take the next step in your career with Unilever.

How to Apply:

Apply Link: Click Here To Apply for Unilever