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Cognizant Entry Level Jobs 2024 | Join as an Associate – Consultant in Kolkata | Placement Officer
Cognizant Entry Level Jobs 2024: Introduction
Are you looking to start your career in the IT industry with a leading
multinational company? Cognizant is hiring for the role of Associate -
Consultant in Kolkata for 2024. This is an exciting opportunity for recent
graduates to join a dynamic team and gain valuable experience in a supportive
environment. This blog post will guide you through everything you need to know
about this role, including job responsibilities, requirements, reviews, FAQs,
and more.
Job Description
As an Associate - Consultant at Cognizant, you will play a crucial role
in executing Standard Operating Procedures (SOPs) while understanding the
business impact on the customer's environment. Your responsibilities will
include ensuring compliance with customer security requirements, implementing
approved change requests, and managing the incident life cycle following the
ITIL/BIC framework. This role requires a proactive approach to troubleshooting
and coordinating with resolver groups, vendors, and carriers to resolve issues
efficiently.
Key Responsibilities
1.
SOP Activities: Execute SOPs with a clear understanding of the
business impact on the customer environment, and contribute to the continuous
improvement of SOPs.
2.
Security Compliance: Adhere to customer security
and compliance requirements.
3.
Change Management: Implement approved change
requests according to the customer’s change management process.
4.
Incident Management: Manage the incident life cycle
according to ITIL/BIC frameworks, ensuring timely resolution and adherence to
customer communication etiquette.
5.
Productivity Goals: Meet the stated productivity
requirements for your engagement.
6.
Customer Feedback: Review Customer Satisfaction
(CSAT) feedback and implement corrective actions promptly.
7.
Critsit Process Participation: Actively participate in the
Critsit process to resolve incidents in a timely manner.
8.
Incident Triage: Log and triage incidents, coordinating with
resolver groups, vendors, and carriers.
9.
Troubleshooting: Troubleshoot escalated incidents and refer them to
the appropriate groups for resolution.
10. Knowledge
Contribution: Contribute to the FAQ database and knowledge articles, supporting
continuous service improvement plans.
Requirements
To be considered for the Associate - Consultant role at Cognizant, you
must meet the following criteria:
·
Educational Background: A Bachelor's degree in
Science, Commerce, Engineering, or an equivalent field.
·
Technical Skills: Proficiency in Dynamics AX,
ITIL, MS SQL Server, and SQLWindows.
·
Additional Skills: Strong problem-solving
abilities, excellent communication skills, and a proactive approach to learning
and development.
Why Join Cognizant?
Cognizant is a global leader in IT services, offering employees a
platform to grow and develop their careers. As an Associate - Consultant, you
will be part of a team that encourages innovation, collaboration, and
continuous learning. This role in Kolkata offers a unique opportunity to work
in a vibrant city while being part of a company that values diversity,
inclusion, and professional growth.
FAQs & Discussions
Q1: What is the
typical career path for an Associate - Consultant at Cognizant?
A1: As an Associate - Consultant,
you will have opportunities to advance into more senior roles such as
Consultant, Senior Consultant, and eventually Manager, depending on your
performance and experience.
Q2: What kind of
training does Cognizant provide for new employees?
A2: Cognizant offers a
comprehensive onboarding program that includes technical training, soft skills
development, and mentorship to help new employees transition smoothly into
their roles.
Q3: How does
Cognizant support work-life balance for its employees?
A3: Cognizant promotes a healthy
work-life balance through flexible work arrangements, wellness programs, and
employee assistance services.
Q4: What is the
salary range for an Associate - Consultant at Cognizant in Kolkata?
A4: The salary range for this
position varies based on experience and qualifications but typically ranges
from INR 4,00,000 to INR 7,00,000 per annum.
Conclusion
If you are a recent graduate looking to start your career in the IT industry, the Associate - Consultant role at Cognizant in Kolkata offers an excellent opportunity to grow and develop your skills. With a strong focus on continuous learning, innovation, and career progression, Cognizant is the perfect place to begin your professional journey. Apply now to take the first step towards a rewarding career!
How to Apply:
Apply Link: Click Here To Apply for Cognizant
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Disclaimer
The recruitment details shared above are for informational
purposes only and have been obtained from the organization’s official website.
We do not guarantee any job placements. Recruitment will be conducted according
to the company's official process. We do not charge any fees for sharing this
job information.
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