Wednesday, August 21, 2024

Cognizant Entry Level Jobs 2024 | Join as an Associate – Consultant in Kolkata | Placement Officer

 

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Cognizant Office in Kolkata for Entry-Level Associate – Consultant Role

Cognizant Entry Level Jobs 2024 | Join as an Associate – Consultant in Kolkata | Placement Officer

 

Cognizant Entry Level Jobs 2024: Introduction

Are you looking to start your career in the IT industry with a leading multinational company? Cognizant is hiring for the role of Associate - Consultant in Kolkata for 2024. This is an exciting opportunity for recent graduates to join a dynamic team and gain valuable experience in a supportive environment. This blog post will guide you through everything you need to know about this role, including job responsibilities, requirements, reviews, FAQs, and more.

Job Description

As an Associate - Consultant at Cognizant, you will play a crucial role in executing Standard Operating Procedures (SOPs) while understanding the business impact on the customer's environment. Your responsibilities will include ensuring compliance with customer security requirements, implementing approved change requests, and managing the incident life cycle following the ITIL/BIC framework. This role requires a proactive approach to troubleshooting and coordinating with resolver groups, vendors, and carriers to resolve issues efficiently.

Key Responsibilities

1.       SOP Activities: Execute SOPs with a clear understanding of the business impact on the customer environment, and contribute to the continuous improvement of SOPs.

2.      Security Compliance: Adhere to customer security and compliance requirements.

3.      Change Management: Implement approved change requests according to the customer’s change management process.

4.     Incident Management: Manage the incident life cycle according to ITIL/BIC frameworks, ensuring timely resolution and adherence to customer communication etiquette.

5.      Productivity Goals: Meet the stated productivity requirements for your engagement.

6.     Customer Feedback: Review Customer Satisfaction (CSAT) feedback and implement corrective actions promptly.

7.      Critsit Process Participation: Actively participate in the Critsit process to resolve incidents in a timely manner.

8.     Incident Triage: Log and triage incidents, coordinating with resolver groups, vendors, and carriers.

9.     Troubleshooting: Troubleshoot escalated incidents and refer them to the appropriate groups for resolution.

10.  Knowledge Contribution: Contribute to the FAQ database and knowledge articles, supporting continuous service improvement plans.

Requirements

To be considered for the Associate - Consultant role at Cognizant, you must meet the following criteria:

·         Educational Background: A Bachelor's degree in Science, Commerce, Engineering, or an equivalent field.

·         Technical Skills: Proficiency in Dynamics AX, ITIL, MS SQL Server, and SQLWindows.

·         Additional Skills: Strong problem-solving abilities, excellent communication skills, and a proactive approach to learning and development.

Why Join Cognizant?

Cognizant is a global leader in IT services, offering employees a platform to grow and develop their careers. As an Associate - Consultant, you will be part of a team that encourages innovation, collaboration, and continuous learning. This role in Kolkata offers a unique opportunity to work in a vibrant city while being part of a company that values diversity, inclusion, and professional growth.

FAQs & Discussions

Q1: What is the typical career path for an Associate - Consultant at Cognizant?

A1: As an Associate - Consultant, you will have opportunities to advance into more senior roles such as Consultant, Senior Consultant, and eventually Manager, depending on your performance and experience.

Q2: What kind of training does Cognizant provide for new employees?

A2: Cognizant offers a comprehensive onboarding program that includes technical training, soft skills development, and mentorship to help new employees transition smoothly into their roles.

Q3: How does Cognizant support work-life balance for its employees?

A3: Cognizant promotes a healthy work-life balance through flexible work arrangements, wellness programs, and employee assistance services.

Q4: What is the salary range for an Associate - Consultant at Cognizant in Kolkata?

A4: The salary range for this position varies based on experience and qualifications but typically ranges from INR 4,00,000 to INR 7,00,000 per annum.

Conclusion

If you are a recent graduate looking to start your career in the IT industry, the Associate - Consultant role at Cognizant in Kolkata offers an excellent opportunity to grow and develop your skills. With a strong focus on continuous learning, innovation, and career progression, Cognizant is the perfect place to begin your professional journey. Apply now to take the first step towards a rewarding career!

 

How to Apply: 

Apply Link: Click Here To Apply for Cognizant 

 

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How to Apply: 

Apply Link: Click Here To Apply for Cognizant

 

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Disclaimer
The recruitment details shared above are for informational purposes only and have been obtained from the organization’s official website. We do not guarantee any job placements. Recruitment will be conducted according to the company's official process. We do not charge any fees for sharing this job information.

 

 

 

 

 

 





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