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Cognizant Entry Level Jobs 2024 | Join as a Technical Lead in Bangalore | Placement Officer

Introduction

Cognizant, a leading multinational corporation, is currently hiring for the position of Technical Lead in Bangalore. This opportunity is perfect for individuals who are looking to start their careers with a reputable company known for its innovation and excellence in the tech industry. This blog post will provide detailed information about the job description, responsibilities, requirements, and more to help you decide if this is the right career move for you.

Job Description

As a Technical Lead at Cognizant, you will be responsible for various critical tasks aimed at improving and maintaining the company's technical operations. Your role will involve:

· Performing Standard Operating Procedure (SOP) activities with a deep understanding of the customer environment.

· Adhering to customer security and compliance requirements.

· Implementing approved change requests in line with customer change management processes.

· Managing the incident lifecycle according to ITIL/BIC frameworks.

· Ensuring effective customer communication.

· Meeting stated productivity requirements for the engagement.

· Reviewing Customer Satisfaction (CSAT) feedback and implementing corrective actions.

· Participating in the Critical Situation (Critsit) process to resolve incidents promptly.

· Logging and triaging incidents.

· Coordinating with resolver groups, vendors, and carriers.

· Troubleshooting escalated incidents/problems and escalating them to the appropriate groups (Vendors/Level 3).

· Contributing to the FAQ database, Knowledge Repository, and updating knowledge articles.

· Participating in Continuous Service Improvement (CSI) plans.

· Developing induction documents in consultation with stakeholders and ensuring successful completion of the induction process for new joiners.

Requirements

To be eligible for the Technical Lead position at Cognizant, candidates must have the following qualifications:

· A Bachelor's degree in Science, Commerce, Engineering, or an equivalent field.

· Proficiency in SolarWinds-SAM, SolarWinds Log & Event Manager, and SolarWinds-Orion.

Why Join Cognizant?

Cognizant is not just a workplace; it’s a platform where your skills and passions can thrive. Here are a few reasons why you should consider joining Cognizant:

1. Growth Opportunities: Cognizant offers extensive career growth opportunities, with numerous training programs and mentorships.

2. Work-Life Balance: The company understands the importance of work-life balance and strives to provide a supportive work environment.

3. Innovation: As a leader in the tech industry, Cognizant is at the forefront of innovation, offering employees the chance to work on cutting-edge technologies.

4. Diversity and Inclusion: Cognizant values diversity and inclusion, ensuring that all employees feel valued and respected.

FAQs

What is the job location for the Technical Lead position?

The job location for the Technical Lead position is Bangalore, India.

What qualifications are required for this position?

Candidates must have a Bachelor's degree in Science, Commerce, Engineering, or an equivalent field.

What are the must-have skills for this role?

The must-have skills for this role include proficiency in SolarWinds-SAM, SolarWinds Log & Event Manager, and SolarWinds-Orion.

How do I apply for the Technical Lead position?

You can apply for the Technical Lead position through Cognizant’s official career portal.

What is the recruitment process at Cognizant?

The recruitment process typically includes an initial application review, followed by technical interviews and HR interviews.

Conclusion

Joining Cognizant as a Technical Lead in Bangalore is an excellent opportunity for those looking to start their careers with a leading tech company. With the right qualifications and skills, you can be part of a dynamic team that values innovation, growth, and diversity. Don’t miss out on this chance to advance your career – apply today!

How to Apply:

Apply Link: Click Here To Apply for Cognizant