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JODO Internship Openings 2024: Join as an Operations Intern in Bangalore | Placement Officer

Job Opportunity at JODO

Location: Bangalore, Karnataka, India
Position: Operations Intern
Type: Full-Time
Experience: 0 - 5 months

Introduction

Are you looking to jumpstart your career in operations? JODO is excited to announce internship openings for 2024 in Bangalore. This is an excellent opportunity for aspiring professionals to gain hands-on experience in managing daily operations, optimizing processes, and improving customer experience (CX). Read on to learn more about the role, responsibilities, requirements, and benefits of joining our dynamic team as an Operations Intern.

Role Description

JODO is seeking an operations specialist to manage various aspects of daily operations. The Operations Specialist will be responsible for optimizing processes and liaising with internal and external stakeholders. The ideal candidate will be committed to improving customer experience (CX) and ensuring operational efficiency. Excellent organizational and problem-solving skills are essential.

Roles and Responsibilities

Day-to-Day Management: Oversee daily operations to ensure smooth functioning.
Process Optimization: Optimize operational processes and procedures for maximum efficiency while maintaining quality standards.
Implementation Support: Assist with the implementation of new processes and procedures.
Support Management: Work on the support ticketing system and manage support over WhatsApp, Email, and Phone.
Data Insights: Interpret and leverage data insights to enhance CX continually.
CX Improvement: Resolve CX gaps using data analytics and identify ways to improve CX.
Feedback Collection: Collect feedback and data from customer-facing teams to derive meaningful insights.
Customer Interaction: Interact with customers, answer questions, and resolve issues.
Performance Tracking: Track and report on operational performance.
Metrics and Reporting: Define key metrics, track effectiveness, and design/build custom reports and dashboards.

Requirements

Process Analysis: Ability to analyze and improve operational processes.
Management Skills: Strong management and organizational skills.
Communication: Excellent communication skills, both written and verbal.
Problem-Solving: Strong problem-solving and time management skills.
Detail-Oriented: Attention to detail.

Benefits

Stipend: Negotiable based on candidate profile (all fixed).
Startup Impact: Opportunity to be part of an early-stage fintech startup and make an impact.
Exposure: High performers in this role will be given additional exposure.
Founding Team: Work closely with the founding team.

What We Are Looking For

Self-Starter: High sense of ownership and comfortable working with minimal supervision.
Learning Attitude: Passionate about learning and motivated to succeed.
Action-Oriented: Temperament to experiment and execute in uncertainty.
Problem-Solver: Ability to generate resources to solve problems.
Honesty: Seek and present the truth irrespective of personal POV or beliefs.
Mission-Oriented: Deeply care about delivering value and making an impact on customers' lives.

Key Details

Role: Operations Intern
Location: Bangalore, Karnataka
Date of Joining: ASAP

FAQs

Q: What qualifications do I need to apply for the Operations Intern position at JODO? A: You should have strong management, organizational, communication, and problem-solving skills, along with a detail-oriented mindset.

Q: What kind of tasks will I be responsible for as an Operations Intern? A: You will manage day-to-day operations, optimize processes, handle support tickets, interpret data insights, interact with customers, and track operational performance.

Q: What benefits can I expect from this internship? A: Benefits include a negotiable stipend, the opportunity to make an impact in an early-stage fintech startup, additional exposure for high performers, and close collaboration with the founding team.

Q: What qualities are JODO looking for in an Operations Intern? A: We seek self-starters with a high sense of ownership, a passion for learning, action-oriented individuals, resourceful problem-solvers, intellectually honest candidates, and mission-oriented individuals.

Conclusion

The JODO Operations Internship is an incredible opportunity for individuals looking to gain real-world experience in operations management. If you are a proactive, problem-solving individual with a passion for improving customer experiences, we encourage you to apply. Join us in Bangalore and be part of a team dedicated to making a difference.

How to Apply:

Apply Link: Click Here To Apply for JODO