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WNS Fresher Vacancies 2024 | Hiring Freshers as Associate/Sr. Associate in Bangalore | Placement Officer
Introduction
Are
you a recent graduate looking to kickstart your career in a dynamic and
innovative environment? WNS is offering exciting opportunities for freshers to
join their team as Associates/Sr. Associates in Bangalore. With a strong
reputation in Business Process Management (BPM) and a presence across multiple
industries, WNS provides an excellent platform for young professionals to grow
and excel.
Company Description
WNS
(Holdings) Limited (NYSE: WNS) is a global leader in Business Process
Management (BPM). Combining deep industry knowledge with technological and
analytical expertise, WNS co-creates digital-led transformational solutions
with clients across 10 industries. These industries include Travel, Insurance,
Banking and Financial Services, Manufacturing, Retail and Consumer Packaged
Goods, Shipping and Logistics, Healthcare, and Utilities. With over 44,000
employees, WNS delivers a comprehensive range of BPM services, such as finance
and accounting, procurement, customer interaction services, and human
resources.
Job Description
As
an Associate/Sr. Associate at WNS, you will be responsible for handling
customer interactions in a professional and efficient manner. Your key
responsibilities will include:
1.
Handling
inbound and outbound customer calls.
2.
Providing
accurate information and resolving customer inquiries, complaints, and issues
promptly.
3.
Assisting
customers with product or service-related questions and account inquiries.
4.
Utilizing
active listening skills to understand customer needs and ensure their
satisfaction.
5.
Maintaining
thorough knowledge of company products, services, policies, and procedures.
6.
Documenting
customer interactions and updating customer records with accurate information.
7.
Escalating
complex or unresolved issues to the appropriate department or supervisor.
8.
Upselling
and cross-selling products or services as required.
9.
Performing
all duties within team and personal targets.
10. Being comfortable with a 24x7 work
environment, including night shifts.
Qualifications
To
be considered for this role, you must be a graduate. Additionally, you should
be adaptable to working in night shifts and rotational shifts.
Why Join WNS?
Joining
WNS as a fresher offers numerous benefits, including:
- Career
Growth: WNS provides a structured career path and opportunities for
advancement within the organization.
- Training
and Development: Comprehensive training programs to enhance your skills and
knowledge.
- Work
Environment: A supportive and dynamic work environment that encourages
innovation and collaboration.
- Global
Exposure: Opportunities to work with international clients and gain global
exposure.
How to Apply
Interested
candidates can apply by visiting the WNS careers page and submitting their
application online. Make sure to include your updated resume and cover letter
highlighting your relevant skills and qualifications.
FAQs
1. What are the working
hours for the Associate/Sr. Associate positions?
The
positions require flexibility to work in a 24x7 environment, including night
shifts and rotational shifts.
2. What qualifications are
needed for these positions?
Candidates
must be graduates. Additional training and skill development will be provided
by WNS.
3. How can I apply for the
Associate/Sr. Associate positions at WNS?
You
can apply by visiting the WNS careers page and submitting your application
online.
4. What kind of training
will be provided to freshers?
WNS
offers comprehensive training programs that cover company policies, products,
services, and essential customer service skills.
5. Is there an opportunity
for career growth at WNS?
Yes,
WNS offers structured career paths and opportunities for advancement within the
organization.
Conclusion
WNS
is an excellent place for freshers to start their careers. With a strong focus
on innovation, customer satisfaction, and employee development, WNS provides a
supportive and dynamic work environment. If you are a recent graduate looking
for a challenging and rewarding career, consider applying for the Associate/Sr.
Associate positions at WNS in Bangalore.
How to Apply:
Apply Link: Click
Here To Apply for WNS
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