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Wipro Entry Level Jobs 2024 | Hiring Freshers as System Engineer in Bangalore Placement Officer

Introduction:

Are you a recent graduate eager to launch your career in the tech industry? Wipro is offering exciting entry-level positions as System Engineers in Bangalore for 2024! If you're passionate about troubleshooting and customer service, this could be your perfect opportunity.

Responsibilities of the Candidate:

Troubleshoot various software and hardware issues including Windows, Outlook, Teams, Citrix, VDI, VPN, and Security Apps through remote support.
Respond promptly to customer inquiries via phone and email.
Handle and resolve customer complaints professionally.
Identify and escalate complex issues to supervisors.
Provide accurate product and service information to customers.
Research and offer solutions to customer queries using available resources.
Document all call information according to standard procedures.
Recognize and report trends in customer calls to management.
Create Standard Operating Procedures (SOPs) for new issues and resolutions.

Requirements:

Excellent communication skills, both verbal and written.
Ability to empathize and handle irate customers with exceptional communication skills.
Technical knowledge in troubleshooting base operating system issues.
Eagerness to learn new technologies and adapt to a dynamic work environment.

FAQS:

Q: How can I apply for the Wipro System Engineer position? A: You can apply directly through the Wipro careers website or through job portals like Indeed or LinkedIn.

Q: Is prior experience required for this role? A: No, this is an entry-level position suitable for fresh graduates.

Q: What is the location of the job? A: The job is located in Bangalore, India.

Q: What are the working hours for this position? A: The working hours are typically standard office hours, but flexibility may be required based on business needs.

Q: What career growth opportunities does Wipro offer? A: Wipro provides ample opportunities for career advancement through training programs, mentorship, and performance-based promotions.

Conclusion:

Don't miss out on this fantastic opportunity to kickstart your career with Wipro as a System Engineer! Apply now and embark on an exciting journey in the tech industry.

How to Apply:

Apply Link: Click Here To Apply for Wipro