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Accenture Entry Level Jobs 2024 | Hiring Graduates as Customer Service New Associate in Hyderabad

Introduction:

Are you a recent graduate looking to jumpstart your career in customer service? Accenture has exciting entry-level positions available for New Associates in Hyderabad. Join us and become a part of our dynamic team!

About Accenture:

Accenture is a global professional services company renowned for its expertise in digital, cloud, and security solutions. With a workforce of over 699,000 professionals across 120 countries, we are committed to driving innovation and delivering excellence to our clients.

Job Description:

As a New Associate at Accenture, you will be part of our Customer Support vertical, responsible for managing and resolving customer queries, handling escalations, and ensuring timely resolutions. We are seeking candidates with excellent communication skills and a strong understanding of customer support metrics.

Roles and Responsibilities:

Solve routine problems with guidance from supervisors
Interacting within your own team and with your direct supervisor.
Receiving detailed instructions on tasks and closely supervised decision-making.
Collaborate with team members to deliver high-quality customer support
Adhere to service level agreements (SLAs) for fault and complaint resolution
May require working in rotational shifts

Qualifications:

Any Graduation
0 to 1 years of experience

FAQS:

Q: What qualifications are required for the New Associate position? A: Candidates should have completed Any Graduation and preferably have 0 to 1 years of experience.

Q: What are the primary responsibilities of a New Associate at Accenture? A: New Associates are responsible for managing customer queries, handling escalations, and ensuring timely resolutions within SLAs.

Q: Does the role of New Associate involve working in rotational shifts? A: Yes, candidates may be required to work in rotational shifts as per business requirements.

Conclusion:

Embark on an exciting career journey with Accenture as a New Associate in Hyderabad. Join our team and contribute to delivering exceptional customer service while gaining valuable experience and skills. Apply now and take the first step towards a rewarding career!

How to Apply:

Apply Link: Click Here to Apply for Accenture