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Hewlett Packard Off-campus Recruitment Drive 2024 | Join as a Software Engineer in Bangalore | Placement Officer

Introduction:

Are you ready to embark on a dynamic career journey? Hewlett Packard is on the lookout for Software Engineers to join their team in Bangalore. This blog post unfolds all the essential details you need to know about the Hewlett Packard Off-campus Recruitment Drive 2024.

Responsibilities of the Candidate:

As a Software Engineer at Hewlett Packard, you will be responsible for:

Configuring/Customizing the ServiceNow system, including workflows.
Monitoring the health, usage, and overall compliance of the platform.
Managing and resolving incidents, requests & changes on ServiceNow applications.
Providing functional training & support to ServiceNow end users.
Handling end users' calls/emails and understanding operational requirements.
Having basic knowledge of Client Side and Server Side Scripting, UI Policy, Client Script Business Rule, UI Action.
Working on ServiceNow reports & dashboards.
Evaluating the current environment, gathering needs, and proposing resolutions promptly.

Requirements:

To be eligible for this exciting opportunity, candidates should possess:

An academic degree or equivalent qualifications.
ITIL Foundation Certification (Added Advantage).
Preferred CSA certificate.
A keen interest in the latest technologies, with the ability to share that knowledge with peers and managers.
Fluent in the English language, both spoken and written.
Excellent communication and facilitation skills.
Ability to build trusted relationships across IT.
Analytical approach.
Experience in Enterprise data center products and environment.
Additional Technical skills are an added advantage.
Willingness to work in a team environment, including 24X7 availability.

Additional Skills:

Candidates with the following additional skills will stand out:

Self-starter mentality.
Great organizational skills to prioritize, follow up, deliver, and communicate the status of assigned actions.
Exceptional customer service skills, mindset, and attitude.
Professionalism in all modes of interaction with internal & external customers.
Capability of making well-founded decisions in high-pressure situations.
Active listening skills and confirming problem details, showing empathy for urgent situations.
Utilizing effective negotiation skills leading to satisfactory issue resolutions.
Solid understanding of the ServiceNow Platform.
Good knowledge of ServiceNow ITSM modules i.e., Event Management, Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog, and Request Management from a support perspective.
Well-versed with ServiceNow access management [group/User maintenance etc.].
Good understanding of CMDB/Asset Management/Service Mapping.
Knowledge and understanding of SLA/OLA configuration.
Configuring Catalog Items, Workflows, and Notifications.
Fair knowledge of E-bonding, MID server, tool integration, etc.

FAQS:

Q: How can I apply for the Hewlett Packard Off-campus Recruitment Drive 2024?

A: Visit the official Hewlett Packard career portal and look for the Software Engineer position. Follow the application process outlined on the website.

Q: What are the key responsibilities of a Software Engineer at Hewlett Packard?

A: Software Engineers at Hewlett Packard are responsible for configuring/customizing the ServiceNow system, monitoring platform health, managing incidents, providing training & support, and more.

Q: Is the ITIL Foundation Certification mandatory for this position?

A: While it's not mandatory, having an ITIL Foundation Certification is considered an added advantage.

Conclusion:

In conclusion, the Hewlett Packard Off-campus Recruitment Drive 2024 presents an exciting opportunity for aspiring Software Engineers to join a dynamic team in Bangalore. If you meet the requirements and possess the necessary skills, don't miss out on this chance to kickstart a rewarding career with Hewlett Packard. Apply today and pave the way for a future filled with growth and success.