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Recruit CRM Off Campus Drive 2024 | Hiring fresher Graduates/Post Graduates as Customer Success Freshers (2024) | Placement Officer
Recruit CRM Off Campus Drive 2024 - Career path:
This
is a career development program where Fresh graduates get to learn about the
SaaS industry and learn to communicate with international clients in a
professional environment. We nurture our interns to become professionals during
their paid internships.
During
this role, you start with the basics of directly interacting with our clients
through Chat and video calls. During this internship, you get to understand the
right career path for yourself with the help of your mentors and leaders to set
your path to grow across our various departments.
Demonstrating
stellar performance in your role can propel you to exciting career advancements
within just 6 months of training completion and becoming a full-time employee.
Here are some departments you could transition into:
- Product
Management: Collaborate with customers and customer-facing teams to sculpt and
refine our product, ensuring it stands out as the most user-friendly
platform in the industry. It is a perfect fit for those with a flair for
creativity.
- Program
Management: Engage directly with our customers, understand their needs, Solve
their problems with automation and channel those insights to our product
management team to continue enhancing our platform—a role tailored for
those with an analytical mindset.
- Account
Management: Dive deep into client onboarding, engage with industry leaders, and
tailor customer accounts to precisely meet their business needs. If you
possess exemplary people skills, this role beckons.
Customer Success Values:
We believe as a fully remote company
which is scaling at a rapid pace, organisation values & institutionalising
these values are pivotal to its growth & sustenance.
Recruit CRM organisational values form an acronym CACTI - Customer Obsession,
Aggressiveness, Commitment, Transparency, Integrity.
Customer Obsession - Tirelessly run the extra mile, making the
customer’s perception your reality.
Aggression - Earn customer loyalty through an aggressive commitment to
their needs.
Commitment - The goal is to set realistic customer expectations and then
not to just meet them but to exceed them — in unexpected and helpful ways. It’s
a day-in, day-out, ongoing, never-ending, persevering activity.
Transparency - Honest communication must be the foundation of all
internal and customer interactions.
Integrity - If you want to be successful, never lie to yourself”. Be
honest to yourself, your team, and especially your customer.
Key Responsibilities:
- Learn our platform Recruit CRM and understand
the recruitment business.
- Handle client queries via chat, email and video
calls to gain experience.
- Understand and convey customer needs to the
team.
- Solve user challenges, providing solutions or
workarounds.
- Uphold communication guidelines and procedures.
- Build and nurture client relationships.
- Continuously strive for exceptional service
delivery.
Training:
- Structured
Onboarding: Undergo a structured 7 - months Internship and training program
with mentorship during the last 6-8 months of college. Upon successful
completion & college graduation, transition to a full-time role.
No. of openings: 10
Who Should Apply?
- Fresh graduates/post-graduates of 2024 in
fields like B.Com, BA, BBA, M.Com, MA, MBA, or similar.
- English proficiency in both written and spoken
communication is essential.
- Those with a basic understanding of the SaaS
industry.
- Candidates with excellent communication,
problem-solving, empathy, analytics, presentation, and documentation
skills.
Compensation, Benefits and Work timing:
- Internship
Stipend (3 - 4 months): INR 7,500/month working 21 hours per
week.
- Training
Stipend (3 - 4 months): INR 12,000/month working 42.5 hours per
week.
- Post
Training (Full-Time) Salary: INR 500,000 p.a. Base Salary + INR 100,000
Performance Pay (quarterly).
- Extra allowance for people working in US shifts
(between 20 - 50% of your base pay depending on exact shift).
- Comprehensive benefits post the training
period, including health insurance, paid leaves, and many more.
- After the initial 7-month training period where
you will be doing our main Europe shift, you will be moved to one of our 5
core work shifts once you become a full-time employee:
- Europe - Noon - 10 pm Monday -
Friday
- Asia Pacific - 6 am - 4 pm Monday - Friday
- Half North America - 4 pm - 2 am Monday -
Friday
- Full North America - 8 pm - 6 am Monday -
Friday
- Middle East - 10 am - 8 pm Sunday -
Thursday
Selection Process: (All Virtual)
- Online Test (MCQ based)
- Assignment
- HR Round
- Interview Round with Functional Leaders
- Final Interview with the Founder
Location: Work remotely from anywhere in India.
Click
here To Apply for Recruit CRM
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