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Sutherland Off Campus Drive 2023: Fresh Opportunity for Associates in Kochi

Introducing Sutherland: Creating Breakthrough Solutions Together

Position: Associate - CS Internet

Location: Kochi, India

Employment: Contract

About Sutherland

At Sutherland, we are united as One Team, dedicated to crafting remarkable breakthroughs. Our global workforce thrives in an environment that values diverse perspectives, experiences, and backgrounds. We wholeheartedly celebrate our diversity, making Sutherland an equal opportunity employer. Our professionalism and collaborative spirit define us as the One Sutherland Team, always Playing to Win.

35 Years of Excellence

Sutherland's journey began 35 years ago, in 1986. Since then, we have evolved into a premier global provider of business process and technology management services. Our comprehensive portfolio includes analytics-driven solutions for both back-office operations and customer interactions. We support the complete customer lifecycle, epitomizing our commitment to innovation and excellence.

Role Overview: Associate-CS Internet

As an Associate at Sutherland, you'll be part of our dynamic team in Kochi. Your primary responsibility will be to address customer queries through chat. You'll handle a range of tasks, including assisting customers with order status inquiries, account and product questions, and more. Your role is pivotal in projecting Sutherland's professional image and providing exceptional service.

Job Responsibilities

Respond to customer queries via chat medium.
Assist customers with order status and account/product inquiries.
Represent the company professionally through chat and email communication.
Provide customers with accurate product and service information.
Escalate or refer customers to other departments as needed.
Uphold quality standards in customer interactions.

Qualifications for Success

High School Diploma or Equivalent

Embrace Excellence: Join Sutherland

We believe in maintaining a work environment where each voice is heard and valued. Your information will be treated confidentially, aligning with our commitment to EEO guidelines.

Ready to Make an Impact?

If you're ready to contribute to a team that's shaping breakthrough solutions, we invite you to seize this opportunity. Join us on the journey of excellence.

Connect with Sutherland

Do you have questions or thoughts about the Sutherland Off Campus Drive 2023? We're here to support you. Feel free to share your thoughts in the comments section below. Your journey to impactful and collaborative work begins here.

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