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Wipro Entry-Level Job Opportunities for Graduates in Hyderabad | System Engineer Role | Placement Officer

Looking to start your career as a System Engineer in Hyderabad, India? Check out Wipro's entry-level job opportunities for graduates! As a System Engineer at Wipro, you'll be responsible for troubleshooting incidents, resolving technical problems, and providing timely updates in the ticket logging tool. With a focus on desktop and laptop OS issues, software installations, and hardware configurations, you'll also handle IMAC's and collaborate with global teams. If you have excellent communication skills, problem-solving capabilities, and a proactive attitude, this role is perfect for you. Don't miss the chance to work with leading technology vendors and gain valuable experience. Apply now and kickstart your career at Wipro! #SystemEngineer #Graduates #HyderabadJobs #WiproOpportunities

System Engineer

Hyderabad, India
DOP
2831745

Job Description

• Day to day troubleshooting for Incidents & Problems reported by users and timely update in the ticket logging tool
• Troubleshooting desktop / laptop OS issues
• Installation / re-installation / configuration / Troubleshooting of systems, printers, scanners
• Installation/re-installation/configuration / Troubleshooting of software/applications
• Installation / configuration / Troubleshooting of e-mail client
• Install antivirus software and check virus definition auto updates on desktops / laptops which have failed automatic update
• Install approved patches onto desktops / laptops which have failed automatic update
• Remove virus from respective desktop / laptop
• Handle IMAC’s (pre-approved, low impact – Install, Move, Add and Change)
• OS builds from approved image
• Problem solving Capability in Wipro, IBM, HP and Dell and other vendors laptop/ desktop Hardware
• Ability to quickly analyze & diagnose technical problems
• Problem determination and resolution within SLA's
• Work with Local & Global Teams
• Proactive and clear communication skills
• Quality and Process Knowledge
• Should be good in client communication skills
• Willing to Work on Shifts based on the projects need
• Desktop/phone setup for projects.
• Reducing repetitive calls.