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Randstad Off Campus Placement Drive 2023 | Hiring Entry Level Freshers as Associate Content Technical Specialist | Placement Officer

Introduction

Randstad Off Campus Placement Drive 2023 is hiring entry-level freshers for the position of Associate Content Technical Specialist. This role involves acting as a technical information resource for the creation, maintenance, and delivery of content on the company's products. The responsibilities include managing and leading cross-functional project teams, participating in process improvement initiatives, and providing expertise and summary reporting. The ideal candidate should have attention to detail, deep understanding of processes, proficiency in MS Office suite tools, adaptability, and timely issue escalation. This role requires commitment to outcomes, broad knowledge in the area of expertise, and specialist knowledge of technical support or administrative policies and procedures. The Associate Content Technical Specialist will have an impact by providing accurate and timely advice, acting as a specialist resource, and embracing change and diverse perspectives. Strategic planning, decision making, customer focus, and excellent communication skills are key for success in this role. The position requires comprehensive knowledge of Microsoft Word, PowerPoint, and Excel, along with proficiency in Adobe PDF. A bachelor's or master's degree is required, and certification in MS Office Suite is preferred. BE/B.Tech/MCA graduates are not eligible for this position. Join the Randstad Off Campus Placement Drive 2023 to kickstart your career as an Associate Content Technical Specialist.

Job Title: Associate Content Technical Specialist

Summary:
· Acts as a technical information resource during the creation, maintenance, and delivery of the
content on all company's products.
Description:
· Manages, leads, or participates in departmental or cross functional project teams for the
purpose of effective product life cycle management including but not limited to new product
development, current product enhancements and product retirement.
· Manages, leads, or participates in ongoing as well as ad hoc process improvement and
optimization initiatives.
· Acts as an informational resource internally as well as externally for the purpose of providing
expertise as well as summary reporting.
Leveling Factors (Responsibilities):
Knowledge & Skill:
· Entry level for professional roles not requiring a specific degree.
· Required attention to detail to deliver 100% quality independently or with minimal support.
· Required deep understanding of the process and its nuances to spot the issues and resolve it
quickly.
· Should have sound technical knowledge on MS Office suite tools and options.

· Need to be adaptable, flexible, and supportive to team during resource crunch.
· Need to be vocal and timely escalating the issues to counterparts for quick fix.
· Demonstrates commitment to outcomes, following through on delivery.
· Demonstrates broad knowledge of theories and principles in area of expertise.
· Specialist knowledge of technical support or administrative policies and procedures.
· Identifies gaps or corrects issues in existing processes; implements moderately complex
procedures requiring extended skill.
· Progressively takes on more responsibilities and increasingly complex activities.
Scope of Impact:
· Provides accurate, timely and responsive advice in specialized area.
· Provides expertise in a technical or administrative field.
· Acts informally as a specialist resource where needed, to guide and instruct others.
· Work results not typically verified or checked by others.
· Embraces ambiguity, change, challenges & diverse perspectives as an opportunity for growth.
Strategic Planning & Decision Making
· Often prioritizes & focuses on the results/outcomes without getting caught up in numerous
activities.
· Identifies and solves moderately complex issues using existing policies and procedures.
· Sets own priorities to reach goals and makes decisions on quality and accuracy.· Investigates and gathers data to solve problems.
· Suggests improvements to existing processes and solutions, where needed.
· Decisions are determined by defined standards or accepted practices.
· Often looks for opportunities to make our customers’ jobs easier in their end-to-end customer
journey through making process, product, or business model changes.
Customer Focus (Relationships - Internal/External)
· Develops strong understanding of the customer & provides support in service of customers’
needs.
· Identifies solutions to standard requests from customers.
· Communicates with customers in an effective and tactful way, often in complex or difficult
circumstances.
· Interacts frequently with work unit or team on complex matters.
Skills:
· 1+ years comprehensive knowledge of Microsoft Word, PPT and Excel
· Adobe PDF
· Attention to detail.
· Excellent communication skills
Education:
· Any bachelor’s or master’s degree (but no BE/B. Tech/MCA graduates)
Certifications:
· Any certification in MS office Suite is preferred but not mandatory.