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Carrier Off Campus Drive 2023 | Hiring Fresher Engineers/Post Graduates as Associate Engineer in Bangalore | Placement Officer

Join Carrier Off Campus Drive 2023 for Fresher Engineers in Bangalore! Apply now as an Associate Engineer and work in Customer Voice Support. Resolve global customer queries, troubleshoot issues, and provide exceptional service. Gain valuable experience in technical problem-solving, energy optimization, and data analysis. Flexible schedules, career advancement opportunities, and employee assistance programs await you. Don't miss this chance to kick-start your career with a leading supplier of heating, air-conditioning, and refrigeration solutions. Apply today!

About The Company

Founded by the inventor of modern air conditioning, Carrier is a leading supplier of high-technology heating, air-conditioning and refrigeration solutions to a range of customers in all parts of Asia.

About the job

As a Associate Engineer-Customer Voice Support you would be interacting with the customers across the globe and resolving/troubleshooting their queries.

Responsibilities:

Support & provide service via calls, emails, and tickets
Work on provided offline activities with accuracy and efficiency
Document all offline activities
Follow given SOPs and flag any unresolved issues, escalations to L2
Ability to diagnose and analyze technical problems
Analyse different systems and energy data to find potential for energy optimization.
Work on projects that requires data mining, analysis & presentation.
Follows up and meets commitments to customer
Flexibility towards shifts and week offs as per requirement.
Flexibility to support multiple projects/customer
Gather insights and analyze through AI driven tools
Ability to be flexible to meet SLA
Ability to complete assigned deliverables within timelines

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Preferred Skill:

Preferred Prior field project delivery experience in BMS & HVAC Commissioning, PLC & DCS programming, Energy Meter/Chiller/etc
Working with sequence of operations for HVAC assets such as hot water systems, chilled water systems, AHUs, FCUs etc
Monitoring and analyzing performance of HVAC assets and operations towards fine tuning of sequence of operations for further events