Opportunity Knocks: L&T Seeks Fresh
Graduates for Central Services Executive Role in Mumbai
Introduction
Larsen & Toubro (L&T)
is currently seeking enthusiastic and dynamic individuals to join their team as
Central Services Executives. This is an excellent opportunity for fresh
graduates looking to kick-start their careers in a reputable organization. In
this blog post, we will explore the skills required, job description, and
desired qualifications for this role.
Skills Required:
As a Central Services Executive
at L&T, there are several skills that you should possess to excel in this
position. These include:
1.
CRM Knowledge: A
strong understanding of Customer Relationship Management (CRM) systems is
essential for effectively managing customer needs and requirements. Familiarity
with CRM tools will enable you to provide top-notch service to clients.
2.
Posting Location:
The job requires candidates to be based in Mumbai, India. Being located in this
vibrant city will ensure easy access to the workplace and enhance your overall
work experience.
Minimum Qualification:
To be considered for the role
of Central Services Executive at L&T, you must hold a Bachelor's degree.
This educational qualification forms the foundation of your eligibility for the
position.
Job Description:
At L&T, the Central
Services Executive plays a vital role in the functioning of L&T SuFin, a
B2B Ecommerce Platform. This platform harnesses L&T's extensive knowledge
and expertise in procurement, logistics, financing, and IT solutions. Its
primary purpose is to create a digital marketplace for SME buyers and sellers,
with a specific focus on construction and industrial products and services.
As a Central Services Executive, your key
responsibilities will include:
1.
Understanding and
implementing the in-house CRM system to ensure efficient customer relationship
management.
2.
Gaining a deep understanding
of customer needs and requirements to provide personalized assistance and
support.
3.
Collaborating with
internal and external stakeholders to ensure smooth operations and foster
productive partnerships.
4. Providing necessary management information system
(MIS) reports to the central team for further analysis and reporting, adhering
to established guidelines.
5.
Conducting training
sessions for sellers on the SuFin Portal, enabling them to generate accurate
quotations based on buyer requirements.
6. Successfully closing sales calls through effective
negotiation with sellers and upselling products or services to buyers.
7.
Updating internal
databases with relevant order details, such as dates, vendors, quantities, and discounts,
to maintain accurate records.
Desired Candidate Profile:
L&T is seeking candidates who possess the
following qualities:
1.
Excellent
Communication Skills: Strong verbal and written communication skills are vital
for effective interaction with clients and stakeholders.
2.
Business Acumen: A
sound understanding of business operations and the ability to analyze market
trends are crucial for identifying opportunities and making informed decisions.
3.
Proficiency in MS
Excel & CRM: Advanced knowledge of MS Excel and familiarity with CRM
modules will enable you to streamline processes and manage data effectively.
4. Market Research Knowledge: Being well-versed in
market research methodologies and techniques will empower you to gather
valuable insights and contribute to strategic decision-making.
5.
Relevant Work
Experience: Previous experience as a Purchasing Assistant/Officer or Sourcing
Officer/Manager will be advantageous. It demonstrates your familiarity with
procurement processes and enhances your ability to excel in this role.
6. Language Proficiency: Fluency in Hindi or Bangla,
along with English, is a must. This linguistic capability allows you to
effectively communicate with diverse clients and stakeholders.
Qualifications:
To be eligible for the role of
Central Services Executive, you must hold an engineering degree. Additionally,
having 0-2 years of experience in procurement will be beneficial, although
fresh graduates are also encouraged to apply.
In conclusion, L&T offers
an exciting opportunity for fresh graduates to join their team as Central
Services Executives. This role requires a diverse skill set, including CRM
knowledge, strong business acumen, proficiency in MS Excel and CRM tools,
market research expertise, and relevant work experience. If you meet the
qualifications and possess the desired skills, don't miss out on this chance to
kick-start your career with L&T. Apply today and take the first step
towards a rewarding professional journey.
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