KPMG Job Vacancies 2023 | Hiring Fresher Graduates & Post Graduates as DBO-People Ops.Analyst in Noida | Placement Officer

Join KPMG in Noida as a DBO-People Ops Analyst. Apply now for this exciting opportunity to be a part of the People Helpdesk team, resolving user queries and providing best resolutions. Be responsible for closing incident tickets within SLA's. Ideal for fresh graduates and post-graduates with an adaptable and flexible approach. Find out more about the roles and responsibilities. Minimum qualification required is a Bachelor's Degree, with an additional MBA being a plus. Gain valuable HR experience and contribute to seamless solutions for user clarifications

JOB DESCRIPTION

What would you do?

You will be aligned with our People Helpdesk team and help us in managing/ resolving user queries & giving best resolutions. You will also be responsible for closing the incident tickets raised, within SLA's.

The team is accountable for the updating and ensuring that the Bot has all the information updated to cater to user queries/ issues.

We are looking for individuals who have the following skillset: · Adaptable and flexible

Eye for details

Roles and Responsibilities

In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines
You will have to be aware and well-versed with all the KPMG India Policies
You will be given detailed guidelines on all tasks that need to be carried out, and the decisions that you make will impact your work
You will be working closely with project members to effectively deliver on the requirements
You will also be responsible for closing the incident tickets raised, within SLA's.
You will be an individual contributor as a part of a team with a predetermined focused scope of work
Understand the various points of contacts for processes and liaising with the teams to provide quick and seamless solutions to user clarifications