Mouser Electronics Hiring Off-Campus Freshers
as Quote Representative for TTI: Sales and Customer Service Job
Looking for a job in
Sales/Customer Service? Check out this exciting opportunity from Mouser
Electronics! They're hiring a Quote Representative to support TTI and become a
subject matter expert on various types of quotes. If you have excellent
customer service skills, strong analytical abilities, and are proficient in
Microsoft Excel and other software, apply today!
JOB DESCRIPTION
Location: India
Title: MMU - QUOTE REPRESENTATIVE I
This role would be supporting
TTI(Mouser's Parent Company).The Quote Representative will develop, maintain
and execute cross functional duties to support the timely completion of
quotes. Additionally, the Quote Representative is expected to become a
subject matter expert on the various types of quotes, as well as TTI’s
proprietary IQ tool.
ACCOUNTABILITIES & ESSENTIAL FUNCTIONS
• Demonstrates the highest
quality of customer service and effectively interacts with all internal and
external business contacts.
• Evaluates and works quotes by
email, system, and other formats as requested. Fills out and maintains
specialized reporting tools.
• Formats and completes Matrix
Quotes using advanced Excel features and TTI’s proprietary IQ tool. Learns and
understands Matrix Markup Files and applies individual strategies to matrix
quotes.
• Communicates requirements to
internal and external business contacts.
• Possess strong analytical
skills in order to analyze the impact of decisions before execution; must be
detailed oriented and thorough in work habits with an ability to multi-task.
• Possess strong understanding
of profit margins, markups and competitive pricing.
• Attends and contributes to
company meetings.
• Supports and participates in
the company’s total quality process.
• Self-motivated and results
oriented.
• Trustworthy and maintain
confidentiality.
• Regular attendance at work is
an essential part of the job.
• Provides the highest quality
of customer service, and effectively interacts with all internal and external
business contacts. Evaluates and works quotes by email, system, and other
formats as requested. Fills out and maintains specialized reporting tools.
• Effectively formats and
completes Matrix Quotes using advanced Excel features and TTI’s proprietary IQ
tool. Learns and understands Matrix Markup Files and applies individual
strategies to matrix quotes. Scrubs BOMs to capture more line items and conducts
BOM audits to ensure accuracy of results. Strong analytical and part number
identification skills. Proficient use of computers, networks, software
programs, and other resources. Learns and determines effective tips,
tools shortcuts, etc., and shares this information with TTI’s Quote/MMU
teams.
• Effectively communicates
requirements to internal and external business contacts. Understands
profit margins, mark-ups and competitive pricing. Provides necessary
information to Product Managers to secure the best possible profit
margins.
• Effective quoting skills with
minimal errors. Highly efficient time management and organizational skills;
ensures prompt quote processing. Return and follow up with quotes,
suppliers and customer service within TTI’s required response time.
• Attends and contributes to
company meetings. Supports and participates in the company’s total
quality process. Represents the company in a professional manner.
Trustworthy and maintains confidentiality. Regular attendance at work is
an essential function of the job.
• Self-motivated and results
oriented. Works effectively with other members of the team. Maintains a
high level of commitment to achieve goals. Takes initiative to expand
knowledge for position utilizing all available sources.
SKILLS & CERTIFICATIONS
• Demonstrates the ability and
desire to provide excellent customer service
• Demonstrates the ability to
understand profit margins, mark-ups, and competitive pricing strategies.
• PC experience in a Microsoft
Windows environment, proficient with internet, Microsoft Word, Excel, Outlook
and other software.
• Professional verbal and
written communication skills in English and local language (minimum).
Additional languages may be required.
• Proficient typing, math and
writing skills.
• Ability and desire to use
computers, type, read, review and analyze data for long periods of time.
• Ability to use, read, and
interpret electronic and printed reports in spreadsheet or other formats, and
to use a dual terminal screen.
• Demonstrating knowledge of
electronic component terminology will be an added advantage.
• Be an extremely inquisitive
and a quick learner.
• Skills evaluation: Math 90%,
Spelling 80%, Advanced Excel 80%.
REQUIREMENTS
• Requires any Bachelor’s
degree.
• Fresher or a min of 1 year
experience with Quote skills.
• Completed professional
training in a relevant business field, or equivalent combination of education
and experience.
Category: Sales/Customer
Service
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