NTT DATA Off Campus Drive 2023: Hiring
Freshers as Help Desk SR. Associate in Bangalore
Position's Overview
At NTT DATA, we know that with
the right people on board, anything is possible. The quality, integrity, and
commitment of our employees are key factors in our company’s growth, market
presence and our ability to help our clients stay a step ahead of the
competition. By hiring, the best people and helping them grow both
professionally and personally, we ensure a bright future for NTT DATA and for
the people who work here.
NTT DATA, Inc. currently seeks
an “Help Desk SR.Associate ” to join our team in “Bangalore”.
Position's General Duties and Tasks
In these roles you will be responsible
for:
Provide exceptional IT
Service Desk support, guidance and training to end-users for various IT
devices, applications or processes.
- Record, Update and Escalate Support issues to
the next level in a timely manner.
- Support all IT onboarding activities for
end-users •
- Work with our internal IT Teams on system
testing, integration and maintenance. •
- Engage in discovery of new IT business tools,
to support our business users as well as our internal IT Team.
- Seek, Suggest, Evaluate and implement process
and Technology improvements. •
- Willing to learn & grow in other IT
Business areas
Requirements for this role include:
Excellent English written and
verbal communication skills. • Exceptional customer service skills. • Great
Team player • Great communication skills, comfortable working with various stakeholders
• Strong troubleshooting skills, bug finding, and resolution • Ability to work
independently within a diverse global team • IT software and hardware
troubleshooting knowledge and skills (Win 10, MacOS, iOS, Android, Google Suite
and Microsoft Environment)
In addition, preferable skills
and behaviors include: • Knowledge in First Level Support for Business
applications as Oracle, Workday, BI, Agile, etc. • Knowledge in Desktop Support
• Familiar with ITIL Concepts and Processes. Possesses knowledge of
Microsoft Applications like MS Visio MS Excel & MS Power point etc.
Click
Here To Apply for NTT Data
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