Wipro Hiring Entry level System Engineers
Across India | Fresher BE/B.Tech/BSC/BCA/MCA
can Apply for the role of System Engineer –
Server Admin/DBA/SQL/Storage
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Company
Name: |
Wipro |
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Designation:
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System Engineer – Server Admin/DBA/SQL/Storage |
|
Location: |
PAN
India: Pune, Mumbai, Bangalore, Hyderabad Gurgaon, Noida |
|
Website:
|
|
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Qualification:
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BE/B.Tech/BSC/BCA/MCA or
Any Related |
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Batch: |
Any |
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Experience: |
Fresher |
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Package
CTC: |
Best
in Industry |
|
Last
Date to Apply: |
ASAP |
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Job
Description: |
Given
Below |
|
Apply
Link: |
Wipro System Engineer Description
- Excellent
communication skills,
- Ability
to Empathize, pacify and handle Irate Customers with Exceptional
communication skills.
- Technical
Knowledge in Troubleshooting Base Operating system Issues and eager to
learn New Technologies.
- Troubleshooting
Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote
Support
- Answer
incoming calls and respond to customer’s emails in timely manner.
- Manage
and resolve customer complaints.
- Identify
and escalate issues to supervisors as and when needed.
- Provide
product and service information to customers.
- Research
required information using available resources and Offer Solution to
customers.
- Research,
identify, and resolve customer complaints using applicable software.
- Route
calls and tickets to appropriate resources and Domains who can best
support he user,
- Document
all call information according to standard operating procedures.
- Recognize,
document, and alert the management team of trends in customer calls.
- Create
SOPs for new Issues and resolution given.
- Complete
call logs and reports.
How To Apply : The
interested and eligible candidates register on the following link.
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