Capgemini Off
Campus Drive 2023 | Hiring Freshers as Human Resource Administration for Kolkata
Location
HUMAN
RESOURCE ADMINISTRATION
Ref.
code1: 421081
Posted
on: 03 Feb 2023
Contract
type: Permanent
Location:
Kolkata
Business
unit: Business Services
Department:
Financial Services
Capgemini Off
Campus Drive 2023
Job Description
- Demonstrate
knowledge of processes and procedures relevant HR Administration,
Workforce Planning, People Movements and Leavers & Reporting areas.
- Deliver high
quality, professional and proactive day to day service to the Client, with
agreed SLA’s.
- Manage day to day
issues, flag and mitigate them and manage escalations.
- Answer client’s
calls and emails.
- Process client’s
escalations.
- Keep all required
process documentation up to date (process maps and procedures) and other documentation
within agreed timeframes.
- Participate in
preparing the HR related reports on workload management, SLA achievement
(including quality) and process efficiency.
- Analyze the related
management reports to observe trends and introduce improvements.
Capgemini Off
Campus Drive 2023
Primary Skills
- Manage processes
according to our company methodology.
- Handle regular
communication with the Client counterparts and build relationship with
them for the future delivery.
Capgemini Off
Campus Drive 2023
Secondary Skill
- Continually seek out
ways to improve Client satisfaction.
- Build the positive
and supportive team culture, and help team to improve efficiency.
Click
Here to Apply for Capgemini
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