Zycus Off Campus Recruitment Drive 2023 | Hiring
Fresher B.E/B.Tech as Technical Support Executive Pan India
|
Company
Name: |
Zycus |
|
Designation:
|
Technical Support
Executive (GLO02372) |
|
Location: |
Bangalore,
Pune, Mumbai |
|
Website:
|
|
|
Qualification:
|
B.E/B.Tech |
|
Batch: |
2023/22/21 |
|
Experience: |
0-1
Year |
|
Package
CTC: |
Best
In the Industry |
|
Last
Date to Apply: |
ASAP |
|
Job
Description: |
Given
Below |
|
Apply
Link: |
About Us
Zycus is a pioneer in Cognitive
Procurement software and has been a trusted partner of choice for large global
enterprises for two decades. Zycus has been consistently recognized by Gartner,
Forrester, and other analysts for its Source to Pay integrated suite. Zycus
powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes
over the tactical tasks and empowers procurement and AP officers to focus on
strategic projects; offers data-driven actionable insights for quicker and
smarter decisions, and its conversational AI offers a B2C type user-experience
to the end-users.
Zycus helps enterprises drive
real savings, reduce risks, and boost compliance, and its seamless, intuitive,
and easy-to-use user interface ensures high adoption and value across the
organization.
Start your
#CognitiveProcurement journey with us, as you are #MeantforMore
Job Description
Zycus is looking for
Engineering Graduates in Computer Science, IT or Electronics with 0-1
years experience to join us as (Technical Support Executive) Product Technical
Analyst.
As a Technical Support Executive at Zycus,
you will:
- Be part of a 24/7 support team supporting
Zycus's Source-to-Pay procurement suite
- Be the first point of Contact for Customers
having queries/ issues related to Zycus products
- Work with the Technical Account
Management Team to ensure deliverables are on-time, increase
efficiency and resolve issues for customers
by coordinating with multiple Teams from Zycus & Customer side
to achieve Customer Satisfaction
- Participate and contribute to best
practices (tools/process), knowledge sharing & find ways to
automate and ideate new things to enhance Customer
experience, reduce manual efforts and suggest new processes
- Work with customers and internal stakeholders
while participating and facilitating testing including User
Acceptance Testing
- Evaluate and suggest innovative solutions and
workarounds for customer requirements
- Work efficiently on, Zycus products
configuration, Incident Management Tools, MS-Excel, etc.
- Provide strong technical understanding of
Zycus product with the ability to discuss and demonstrate the
Zycus
Solution and how it may be configured to meet a customer’s
business needs.
Job Requirement
- Engineering Graduate (B.E./B.Tech) in
CS/IT/Electronics
- Experience Level: 0-1 years
- Strong written and verbal communication skills.
- Willingness to work in Shifts
- Flexible, enthusiastic approach to work
including a strong desire to learn new tools & techniques to
solve business problems.
- Ability to collaborate with various internal
and external stakeholders
- Ability to multitask, learn, execute and excel
- Understanding of Supply chain operations,
e-procurement tools, Incident Management Tools & knowledge of
ITIL concepts will be an added advantage
Five Reasons Why You Should
Join Zycus
1.
Cloud Product Company: We are a Cloud SaaS Company and our products
are created by using the latest technologies like
ML and AI. Our UI is in Angular JS and we are developing our mobile apps
using React.
2.
A Market Leader: Zycus is recognized by Gartner (world’s
leading market research analyst) as a Leader in Procurement Software
Suites.
3. Move
between Roles: We believe
that change leads to growth and therefore we allow our employees to shift
careers and move to different roles and functions
within the organization
4. Get
a Global Exposure: You get to
work and deal with our global customers.
5. Create
an Impact: Zycus gives you the
environment to create an impact on the product and transform
your ideas into reality.
Even our junior engineers get the opportunity to work on different
product features.
About Us
Zycus is a pioneer in
Cognitive Procurement software and has been a trusted partner of choice
for large global enterprises for two
decades. Zycus has been consistently recognized by Gartner, Forrester,
and other analysts for its Source to Pay integrated suite.
Zycus powers its S2P software with the revolutionary Merlin AI Suite.
Merlin AI takes over the tactical tasks and
empowers procurement and AP officers to focus on strategic projects;
offers data-driven actionable
insights for quicker and smarter decisions, and its conversational AI
offers a B2C type user-experience to
the end-users.
Zycus helps enterprises drive
real savings, reduce risks, and boost compliance, and its seamless,
intuitive, and easy-to-use user interface ensures high adoption and
value across the organization.
Start your
#CognitiveProcurement journey with us, as you are #MeantforMore
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