Sitel India is
hiring freshers as Customer Service Representative | Hyderabad | Apply Now
Req
ID#: 190013
Hyderabad,
India, IN
Customer
Service Representative - India - Hyderabad
Customer
Service
About
Us
Sitel
India Pvt Ltd
SITEL
is;
* World€™s Leading BPO.
* Handle 3 million contacts every day.
* 60000 Employees Worldwide.
* 145 centers in 27 countries.
* 350 clients
* 36 languages
* Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time
in a row
Job
Summary
Answer
inbound calls within the guidlines/goals established by the client and
management. Consistently acheives call quality goals in order to meet client
and customer satisfaction goals.
Primary
Job Responsibilities
Greetings
from SITEL!!
SITEL Hyderabad is hiring for International Technical Support Voice Process.
Job Details:
1. Age: 18 years to 35 years
2. Minimum Qualification Intermediate (or +2 equivalent).
3. Maximum Qualification Graduates (Undergrads can be considered but should not
be regular college students)
4. Experience Any Under Grad or Graduate Freshers.
5. Communication skills: Exceptional Spoken skills in English
6. Shifts: Rotational shifts (Should be comfortable to work in all shifts)
Salary: As per Market Standards
Note: Any candidate applying for this position should be okay to work from
the office.
Experience:
Any Under Grad/Graduate Freshers can apply.
Job Profile:
1. International Voice (Technical Support)
- Responsibility: Provide Technical
Support to International Customers
- Shift Timings: Should be flexible to
work in US Rotational Shifts.
- Desired Skills: Need Excellent
Communication skills in English.
- Must-Have strong
Technical Knowledge(Hardware, Software, and networking Concepts)
- Working Days: 5 days working
- Weekly Offs: 2 Week Offs(Rotational and
Split)
- Transport: Home Pickup and Home Drop.
- Rounds of Interview: JAM, HR, Voice and Accent,
Tech Test, Operations Round.
All
Interviews will happen over telephonic or Skype.
Note: Any
candidate applying for this position should be okay to work from the office.
The
selected candidates should be able to join ASAP and have all documents handy
for background verification.
You
can refer your friends too!!!
Skills/Knowledge/Abilities
- Call
Center experience a plus
- Provide a
high quality and proactive service to both internal and external customers
Education
High
school diploma or equivalent
Bachelors
in a related field
Experience
Target
- Call
Center experience a plus
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