Wipro Job for Fresher Graduates | Hiring Fresher
candidates as System Engineer for Hyderabad Location
About The post: Wipro Off campus Drive 2023 for Freshers. Hiring fresher
with Bachelor’s Degree for the post of System Engineer. Wipro Off Campus Hiring
for Hyderabad Location. Wipro Off Campus Recruitment 2023. Before you apply,
please read full notification and check your eligibility in the official link
given below.
- Hyderabad, India
- 2816788
Wipro Job for Fresher Graduates
Job Description
Do
- Excellent communication skills,
- Ability to Empathize, pacify and handle Irate
Customers with Exceptional communication skills.
- Technical Knowledge in Troubleshooting Base
Operating system Issues and eager to learn New Technologies.
- Troubleshooting Windows, Outlook, Teams,
Citrix. VDI, VPN, Security App etc. over Remote Support
- Answer incoming calls and respond to customer’s
emails in timely manner.
- Manage and resolve customer complaints.
- Identify and escalate issues to supervisors as
and when needed.
- Provide product and service information to
customers.
- Research required information using available
resources and Offer Solution to customers.
- Research, identify, and resolve customer
complaints using applicable software.
- Route calls and tickets to appropriate
resources and Domains who can best support he user,
- Document all call information according to standard
operating procedures.
- Recognize, document, and alert the management
team of trends in customer calls.
- Create SOPs for new Issues and resolution
given.
- Complete call logs and reports.
Wipro Job for Fresher Graduates
Skills:
- Previous experience in Procurement &
Sourcing.
- Effective probing skills and analyzing /
understanding skills.
- Problem-solving skills with a customer-centric
approach demonstrated proficiency with written English and with an accent.
- Should be able to work on a flexible schedule.
- Strong attention to detail.
- Basic Excel & PPT skills
Wipro Job for Fresher Graduates
Qualification:
- Any Graduate from any Stream.
- 0-2 years of aligned work experience (attach
portfolio link in resume if having experience)
- Strong communication and presentation skills
are a must
- Strong problem structuring skills
- Students from 2016/17/18/19/20/21/22 Batch can
try
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