Basware Off Campus Hiring 2022 | Hiring
Freshers as Support Trainee | CTC - 6 LPA
Basware Off Campus Recruitment
Drive 2021: Basware invites application from Freshers as a position of Support
Trainee for the Chandigarh Office Location. The Freshers of BE/B.Tech/ME/M Tech
can apply for the drive.
Basware Off Campus Jobs 2022:
Job Title: Support Trainee
Job Location: Chandigarh/ Remote
Experience: Freshers
Salary:
As Per Industry
Eligiblity Critieria: BE/B.Tech/ME/M.Tech/MCA
Batch:
2022/2021/2020 or Previous
The Customer Support function comprises
more than 230 Basware experts globally. Customer Support provides professional,
efficient, and effective technical support to Basware customers/partners in a
manner that further enhances customer experience, satisfaction, and loyalty. We
work to resolve customer Cases and Incidents to enable our customers to use
Basware products and services efficiently and enable them to run their
businesses seamlessly.
Team Description:
The 1st line Customer Support
team in Chandigarh is part of the global 1st Line Support team and global
Customer Support unit. We resolve the technical standardized types of requests
or issues reported by customers.
We are now looking for a 1st
Line Customer Support Trainee to join our team.
In this role, you will be a
part of our fast-growing organization which provides a full range of services
to our global customers across multiple industry sectors.
You will work alongside other
experienced Basware associates to deliver the best customer experience and at
the same time, we will help you to develop your skills and build your career.
Key responsibilities:
- First Point of Contact for customers.
- Provide support, guidance, and resolution for
complex incidents and requests via the ticketing system.
- Replicate, investigate and troubleshoot
customer technical issues.
- Evaluate, validate and prioritize support
inquiries.
- Contribute to the improvement of internal
processes and procedures
SKILLS & REQUIREMENTS
- Knowledge of OOPS concepts and DBMS (SQL,
PL/SQL).
- Knowledge of Basics of Programming Languages is
a Plus (ASP, C, VB, .Net, Java).
- Knowledge of Cloud Computing (SAAS
Understanding is a Plus).
- Knowledge of S2P (Source to Pay) and P2P
(Purchase to Pay) is a plus.
- Excellent written and verbal communication skills
(English).
- A positive mindset focused on learning &
self-development.
- Strong problem-solving and analytical skills.
- Ability to work collaboratively with global
project teams.
- Keen interest to pursue a long-term career in
the challenging Information Technology arena.
- Candidates with total work experience of fewer
than 12 months will also be considered.
- Available to work in shifts.
Educational qualifications:
- B.E / B.Tech / M.Tech - CSE/IT
- MCA
- For other related streams, 1-2 year diploma in
CS is required
ABOUT THE COMPANY
Basware is the global leader in
providing networked purchase-to-pay solutions and innovative financing
services. Basware’s commerce and financing network connects businesses in over
100 countries and territories around the globe. As the largest open business
network in the world, Basware provides scale and reach for organizations of all
sizes, enabling them to grow their business and unlock value across their
operations by simplifying and streamlining financial processes. Small and large
companies around the world achieve significant cost savings, more flexible
payment terms, greater efficiencies and closer relationships with their
suppliers.
Joining Basware means you’ll
join a team filled with innovators, passionate about their work and
enthusiastic about the purchase-to-pay industry we’ve pioneered. You’ll work
alongside highly motivated, capable, and friendly individuals who collaborate
to deliver world class solutions and services to hundreds of companies
worldwide. A critical part of our culture is the high amount of trust we put
into our employees—we want you to make a difference. So, we offer flexibility
in how you work, giving you the freedom and support to deliver your best
results. We truly live our values where our employees strive for excellence,
put our customers first, lead the way, and inspire one another to build a
winning team.
Click Here To Apply for Basware
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