PayTm
Jobs for fresher Graduates | PayTm Off Campus Drive 2022 | Hiring
B.E/B.Tech/M.E/M.Tech/Any Graduate for the role of Application Support Engineer
BENGALURU, KARNATAKA /
TECHNOLOGY – PAYTM INSIDER /
Job Details for Paytm Off Campus Drive
2022
Job Role |
Application Support Engineer |
Qualification |
BE/ B.Tech/ ME/ M.Tech/ Any Graduate |
Batch |
2018/ 2019/ 2020/ 2021/ 2022 |
Experience |
Freshers |
Location |
Bengaluru |
CTC |
Best in Industry |
Last Date |
ASAP |
ON-ROLE
A production support person/team is responsible for
monitoring the production servers, scheduled jobs, incident management and
receiving incidents and requests from end-users, analysing these and either
responding to the end user with a solution or escalating it to the other IT
teams
- A
production support person/team is responsible for monitoring the
production servers, scheduled jobs, incident management and receiving
incidents and requests from end-users, analysing these and either
responding to the end user with a solution or escalating it to the other
IT teams
- Participate
in the maintenance of large-scale and heavily
trafficked Node and JavaScript applications.
- Debug
and solve issues reported in production and perform the root cause
analysis as level 1 support.
- Escalate
all issues requiring an engineering solution to the relevant team with
all required details.
- Document,
analyse and report frequently reported issues for future feature
development.
- An
engineering graduate or equivalent with 1-3 years of experience.
- Experience
with MongoDB is a must, and good experience in MySQL and PostgreSQL is a
plus.
- Be
comfortable with JSON and tools like Postman needed to execute occasional
tasks.
- Stellar
problem solving skills.
- Writing
scripts in Javascript or any other language is a huge plus.
- An
eye for detail and ability to recognise genuine engineering issues from
user errors, and resolve or escalate them in a timely manner.
- Hunger
to learn new things and ability to grasp new concepts quickly.
- Ability to work under immense pressure which is balanced by a sense of responsibility and ownership.
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