IBM Jobs for Freshers Graduates & Post
Graduates | IBM Off Campus Recruitment Drive 2022 | Hiring Freshers as Technical
Support Engineer for Ahmedabad Location
IBM Off Campus Drive : IBM Off Campus hiring fresher for Technical Support
Engineer Role for B.E, B.Tech, M.E, M.Tech, MCA, M.Sc graduates and any batch
graduates are eligible. The detailed company eligibility and application
details are given below.
Technical Support Engineer
598400BR
Your Role and Responsibilities
This position provides the opportunity to work in a high growth area in the IBM Sustainability Software Organization. The successful candidate will work with our world class Maximo Enterprise Asset Management and Maximo Application Suite products, providing remote debugging and resolution to our clients world-wide, with focus on Europe, Middle East and Africa.
Google Jobs for Fresher 2023 Batch graduates | Google Recruitment | IT Apprenticeship | B.E/ B.Tech can Apply | Last Date to Apply 27th October 2022
The role provides technical support assistance directly (remote sessions /
phone/ live chat / cognitive support platform) to clients, using problem determination
and analytical skills. We use technical and negotiations skills in
collaboration with other (support) organizations to prioritize and work
problems to resolution. You will be involved in the following:
- Own customer
relationships and technical solutions on large scale enterprise
environments
- You will develop,
document, and communicate action plans to clients and IBM teams as appropriate.
- Look for avenues to
recommend, or implement, new solutions or improvements to existing
technical support tools, procedures, or processes.
- Collaborate with other
support and development teams to find a solution.
- Communicate with the
client regularly and keep them updated of the status and progress.
- Participate in
department objectives such as building the knowledge base (writing
technical content and social media contributions), improving
serviceability, mentoring team members, and contributing to high customer
satisfaction.
The team takes pride in the success of our clients. We jump on remote
session, join conference calls, work on cases and yes, we constantly adapt our
ways to our clients’ expectation: This is the way how we surprise and deliver
an exceptional support experience.
- You like a buzzing
environment with some 100 different things coming your way.
- You are excited to
learn about new technologies and products, as well as develop deep skills
- Juggling priorities and
coordinating workload with your peers comes easy to you and you are
patient, level-headed and cool under pressure.
- You are motivated and
driven and you enjoy solving problems.
- You think on your feet
and volunteer for new challenges without waiting to be asked.
- You value the work in the
team and you like helping people.
- You communicate
clearly, have fun connecting with our customers via video conference
calls, online chats, emails or phone calls and you excel when you capture
complex aspects in simple words that anyone can understand.
Introduction
At IBM, work is more than a job
- it's a calling: To build. To design. To code. To consult. To think along with
clients and sell. To make markets. To invent. To collaborate. Not just to do
something better, but to attempt things you've never thought possible. Are you
ready to lead in this new era of technology and solve some of the world's most
challenging problems? If so, lets talk.
Required Technical and Professional Expertise
- 0-3 years of experience
required
- Good spoken and written
communication skills along with ability to collaborate with the team and
act as a team player.
- Self-motivated towards
meeting agreed goals.
- Good or Basic
understanding / knowledge of Cloud technologies (Red Hat OpenShift /
Kubernetes / Docker etc) and Databases, including MongoDB, DB2, Oracle,
SQL Server.
Preferred Technical and Professional
Experience
- You would make a great
addition to our team if you have great skills in some of the following
(and maybe even experience in supporting)
- Windows and Linux/Unix
operating systems
- Java, Ansible
- Mobile Technologies
- Maximo Application
Suite / Maximo Asset Management
- Understanding of the
application development projects.
- Working knowledge or
understanding of web technologies and/or data analytics.
Required Education
Bachelor's Degree
Preferred Education
Master's Degree
About Business Unit
IBM’s Cloud and Cognitive
software business is committed to bringing the power of IBM’s Cloud and
Watson/AI technologies to life for our clients and ecosystem partners around
the world. IBM provides you with the most comprehensive and consistent approach
to development, security and operations across hybrid environments—with
complete software solutions for business and IT operations, development, data
science, security, and management. Our experts and software capabilities help
organizations develop applications once and deploy them anywhere, integrate
security across the breadth of their IT estate, and automate operations with
management visibility. With IBM, you also have access to new skills and
methods, governance and management approaches, and a deep ecosystem of industry
experts and partners.
Your Life @ IBM
Are you craving to learn more?
Prepared to solve some of the world's most unique challenges? And ready to
shape the future for millions of people? If so, then it's time to join us,
express your individuality, unleash your curiosity and discover new
possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own
path, and uses their expertise to help co-create and add to our story.
Together, we have the power to make meaningful change – to alter the fabric of
our clients, of society and IBM itself, to create a truly positive impact and
make the world work better for everyone.
It's time to define your career.
About IBM
IBM’s greatest invention is the
IBMer. We believe that through the application of intelligence, reason and
science, we can improve business, society and the human condition, bringing the
power of an open hybrid cloud and AI strategy to life for our clients and
partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate
organizations in the world, we’re also one of the biggest technology and
consulting employers, with many of the Fortune 50 companies relying on the IBM
Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial
intelligence, quantum computing and blockchain. Now it’s time for you to join
us on our journey to being a responsible technology innovator and a force for
good in the world.
Location Statement
When applying to jobs of your
interest, we recommend that you do so for those that match your experience and
expertise. Our recruiters advise that you apply to not more than 3 roles in a
year for the best candidate experience.
For additional information about location requirements, please discuss with the
recruiter following submission of your application.
Being You @ IBM
IBM is committed to creating a
diverse environment and is proud to be an equal opportunity employer. All
qualified applicants will receive consideration for employment without regard
to race, color, religion, gender, gender identity or expression, sexual
orientation, national origin, genetics, pregnancy, disability, age, veteran status,
or other characteristics. IBM is also committed to compliance with all fair
employment practices regarding citizenship and immigration status.
Country/Region
India
State / Province
GUJARAT
City / Township / Village
Ahmedabad
IBM Business Group
Software
Primary job category
Software Development &
Support
Secondary Job Category
Service & Support
Role ( Job Role )
Technical Support Professional
Employment Type
Full-Time
Contract type
Regular
New Collar Role
No
Early Professional Track
Industry Early Professional
Position Type
Early Professional
Travel Required
No Travel
Company
(0063) IBM India Private
Limited
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