DXC Technology Jobs For Freshers Graduates |
DXC Off Campus Recruitment Drive 2022 | Hiring Fresher Candidates as Associate
Professional Application Delivery (51005310)
Job Description:
Essential Job Functions
- Assists with the coordination of activities of
functional areas or of department account leads to ensure that business
solution requirements are met.
- Assists in day to day Application support
delivery to our clients globally
- Be part of 24/7 Support team and provide high
quality production support services
- Actively manage Application Incidents and
Changes using the ITIL framework
- Representing support in High severity Incident
Management or Major Incident Management
- Works closely with senior team members in
coordinating communications between lines of service (LOS) and clients to
ensure that integration of new, enhanced and existing applications meet
client specifications.
- Assists in identifying and researching
application improvements to increase customer and stakeholder
satisfaction.
- Actively participate Application delivery
projects and enhancements
Basic Qualifications
- Bachelor's degree or equivalent combination of
education and experience
- Bachelor's degree in business administration,
engineering, information systems or related field preferred
- Zero or more years of support services or
project or program experience
- Experience working with the technology industry
- Experience working with company products and
operating systems
Other Qualifications
- Incident Management
- Change Management
- Service Request Management
- Escalation Management
- Monitoring of Applications and reporting
- Performing Application Sanity Checks and
exceptional Handling
- 24/7 Support
- ITIL Best Practices
- AWS and AZURE knowledge
- SQL/Window Servers/IIS/Python - Added Advantage
Work Environment
- Virtual office
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