Paytm entry level jobs for freshers 2022 | Paytm
Recruitment 2022 – Hiring Entry Level Application Support Engineer
A production support
person/team is responsible for monitoring the production servers, scheduled
jobs, incident management and receiving incidents and requests from end-users,
analysing these and either responding to the end user with a solution or
escalating it to the other IT teams.
Job Title : Application Support Engineer
Job Location : Bangalore
Salary : Best in Industry
Description :
- A production support person/team is responsible
for monitoring the production servers, scheduled jobs, incident management
and receiving incidents and requests from end-users, analysing these and
either responding to the end user with a solution or escalating it to the
other IT teams
- Participate in the maintenance of large-scale
and heavily trafficked Node and JavaScript applications.
- Debug and solve issues reported in production
and perform the root cause analysis as level 1 support.
- Escalate all issues requiring an engineering
solution to the relevant team with all required details.
- Document, analyse and report frequently
reported issues for future feature development.
- An engineering graduate or equivalent with 1-3
years of experience.
- Experience with MySQL and PostgreSQL is must
& experience with MongoDB is a huge plus.
- Be comfortable with XML/JSON and tools like
Postman needed to execute occasional tasks.
- Stellar problem solving skills.
- Writing scripts in Javascript or any other
language is a huge plus.
- An eye for detail and ability to recognise
genuine engineering issues from user errors, and resolve or escalate them
in a timely manner.
- Hunger to learn new things and ability to grasp
new concepts quickly.
- Ability to work under immense pressure which is
balanced by a sense of responsibility and ownership.
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