Job Details for Tesco Off Campus Drive 2022
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Job Role |
Associate-Tech Support |
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Qualification |
Any Graduate |
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Batch |
2018/ 2019/ 2020/ 2021/ 2022 |
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Experience |
Freshers |
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Location |
Bangalore |
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CTC |
Best in Industry |
|
Last Date |
ASAP |
Company Profile : www.tesco.com
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Job Title |
Tesco Recruitment
2022 |
|
Description |
Tesco PLC is a British multinational groceries and
general merchandise retailer headquartered in Welwyn Garden City, England. In
2011 it was the third-largest retailer in the world measured by gross
revenues and the ninth-largest in the world measured by revenues. |
|
Employment Type |
Full Time |
Associate-Tech Support
- 81
- 82, EPIP Area, Whitefield, Bengaluru, India
- Full-time
- Group
Function: Tesco Business Services
Company Description
Tesco Bengaluru
We are a multi-disciplinary team creating a sustainable competitive advantage
for Tesco by standardising processes, delivering cost savings, enabling
agility, providing cutting-edge technological solutions and empowering our
colleagues to do ever more for our customers. With cross-functional expertise
in Global Business Services and Retail Technology & Engineering, a wide
network of teams and strong governance we reduce complexity thereby offering
high quality services for our customers. Tesco Bengaluru, established in 2004
to enable standardisation and build centralised capabilities and competencies,
makes the experience better for our millions of customers worldwide and simpler
for over 4,40,000 colleagues.
At Tesco Business Services, we have a mission to simplify, scale & partner
to serve our customers, colleagues and suppliers through a best in class
intelligent Business Services model . We do this by building a world class
business services model by executing service model framework right at the heart
of everything we do for our worldwide customers. The key objective is to
implement and execute service model across all our functions and markets
consistently. The ethos of business services is to free-up our colleagues from
a regular manual operational work. We use cognitive technology to augment our
key decision making. We also built a Continuous Improvement (CI) culture across
functions to drive bottom-up business efficiencies by optimising processes.
Business services colleagues need to act as a business partner with our group
stakeholders to build a collaborative partnership driving continuous
improvement across markets and functions to lead the best customer experience
by serving our shoppers a little better every day.
At Tesco, inclusion means that Everyone?s Welcome. Everyone is treated fairly
and with respect; by valuing individuality and uniqueness we create a sense of
belonging.
Diversity and inclusion have always been at the heart of Tesco. It is embedded
in our values: we treat people how they want to be treated. We always want our
colleagues to feel they can be themselves at work and we are committed to
helping them be at their best.
Across the Tesco group we are building an inclusive workplace, a place to
actively celebrate the cultures, personalities and preferences of our colleagues
? who in turn help to build the success of our business and reflect the
diversity of the communities we serve.
Job Description
Accountable for probing triaging dispatching job to the
right man with the right skills using necessary tool either via phone or emails
Following our Business Code of Conduct and always acting with integrity and due
diligence
Identifying operational improvement and finding solutions by applying CI tools
and techniques
Handle Inbound / Outbound Calls within the critical metrics
Knows and applies fundamental work theories/concepts/processes in own areas of
work
To Probe Triage and Dispatch Jobs for the Stores Allocate the right man with
the right skill @ the right time
Responds with appropriate levels of urgency to situations that require quick
response or turnaround
Ability to the analyze the root cause and handle 1st level issues
Ability to make informed and timely decisions
Qualifications
Operational skills relevant for this job:
Basic MS Office – Excel, Speed and Accuracy Active
Listening English Speaking, Reading and Writing Logical Thinking
Experience relevant for this job:
Any Graduate (Preference of Mech. Engg.)
Additional Information
Important Notice:
On behalf of Tesco Bengaluru, we must caution all job
seekers and educational institutions that Tesco Bengaluru does not authorise
any third parties to release employment offers or conduct recruitment drives
via a third party. Hence, beware of inauthentic and fraudulent job offers or
recruitment drives from any individuals or websites purporting to represent
Tesco. Further, Tesco Bengaluru does not charge any fee or other emoluments for
any reason (including without limitation, visa fees) or seek compensation from
educational institutions to participate in recruitment events.
Accordingly, please check the authenticity of any such
offers before acting on them and where acted upon, you do so at your own risk.
Tesco Bengaluru shall neither be responsible for honouring or making good the
promises made by fraudulent third parties, nor for any monetary or any other
loss incurred by the aggrieved individual or educational institution.
In the event that you come across any fraudulent
activities in the name of Tesco Bengaluru, please feel free report the incident
at recruitment_compliance_india@tesco.com
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