ABOUT CVENT
Cvent Holding Corp. (Nasdaq: CVT) is a publicly held
software-as-a-service (SaaS) company based in Virginia that specializes in
meetings, events, and hospitality management technology. The company has over
4,000 employees. Cvent offers web-based software solutions for in-person,
virtual, and hybrid events, including online event registration, venue
selection, event marketing and management, virtual and onsite solutions, and
attendee engagement. The company also offers software solutions for hotels and
venues to manage group and corporate travel business and attract group business
through Cvent's sourcing platforms.
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JOB DESCRIPTION
Associate Product Consultant (Events
Phone)
Cvent is a global meeting, event, travel, and hospitality technology leader,
with more than 4,000+ employees worldwide. As a leading cloud-based technology
company, we have over 28,000+ customers, including 80% of the Fortune 100
companies, in more than 100 countries.
Cvent's software solutions optimize the entire event
management value chain and have enabled clients around the world to manage
hundreds of thousands of meetings and events. In addition to helping event
planners navigate every aspect of the event process, we also provide an
integrated platform to hoteliers to help create qualified demand for their
hotels, manage that demand more efficiently,
and measure their business performance in real-time.
About the role:
We have multiple Associate Product Consultant
positions for graduates with 0-6months of work experience in our Client
Services department for Event Management software product. You shall either be
a part of a team that supports clients over the phone and email on the Cvent
Event Management software or will be responsible for implementing their event
requirements in the tool and sharing best practices with them.
Our team of over 350 Product Consultants, Analysts
and Relationship Managers is a close-knit group of dynamic and high-energy
professionals. We hire bright people who are willing to learn and are extremely
motivated to succeed. We have people from various educational backgrounds
including computer information systems, psychology and communications.
Cvent has over 90,000+ users spread across 40
countries. Representative clients include Marriott, Hyatt, KPMG, the World
Bank, Rolls Royce, American Marketing Association, Wal-Mart, Mobil, Yahoo,
Harvard University, United Way, BMW, and Siemens.
Work Hours: 24*7 shifts
What You Will Be Doing
- Support
clients over the phone and email by answering their product questions and
offering technical assistance
- Offer
best practice tips to clients in an effort to boost their meeting
attendance via Cvent's marketing engine
- Gather
client requirements for future releases of the product
- Create
and maintain all product documentation
- Implement
and manage the online portion of client events as and when needed
- Gather
client requirements and implement them in Cvent's event management
software
- Communicate
with the client and review the initial implementation with them and make
required changes
- Provide
suggestions to the client to improve the overall result of the
implementation and help client meet their goals
- Document
all communication with the client in Cvent's CRM software
What You Will Need for this Position
- Excellent
communication skills (verbal and written)
- Graduate/
Under-graduate(drop-out) with strong analytical and logical skills
- Strong
business acumen, ethics and high integrity
- High
comfort level in using online software products
- Must
be articulate, organized, detail-oriented and have ability to multi-task
- Quick
learner, with a positive attitude and ability to work well within a team
Other Benefits
- Air-conditioned
cabs provided (pick & drop)
- Free
meals
- Medical
& Health Insurance
- Accidental/Disability
coverage
- Sodexo
coupon
Compensation:
- MBA
and B.Tech -INR 6,53,000 annually (Total CTC )
- B.Com/BBA/BCA
– INR 5,50,000 annually (Total CTC)
Training and Service Agreement :
- Service
agreement of 2.5 years against a breach clause of 2.8 lacs
- Training
Period: 6 months
What You Will Be Doing
- Support
clients over the phone and email by answering their product questions and
offering technical assistance
- Offer
best practice tips to clients in an effort to boost their meeting
attendance via Cvent’s MBA and B.Tech -INR 6,53,000 annually (Total CTC )
- B.Com/BBA/BCA
– INR 5,50,000 annually (Total CTC)
- Training
and Service Agreement :
- Service
agreement of 2.5 years against a breach clause of 2.8 lacs
- Training
Period: 6 months
- What
You Will Be Doing
- Support
clients over the phone and email by answering their product questions and
offering technical assistance
- Offer
best practice tips to clients in an effort to boost their meeting
attendance via Cvent’s marketing engine
- Gather
client requirements for future releases of the product
- Create
and maintain all product documentation
- Implement
and manage the online portion of client events as and when needed
- Gather
client requirements and implement them in Cvent’s event management
software
- Communicate
with the client and review the initial implementation with them and make
required changes
- Provide
suggestions to the client to improve the overall result of the
implementation and help client meet their goals
- Document
all communication with the client in Cvent’s CRM software
Interview Process:
Day 1
- Start
Time – 11 AM (sharp) – Please note that the meeting will be locked for
participation at 11:10 AM
- Introduction
and Welcome note
- English
Grammar test – Online (Elimination round)
- Pre-Placement
Talk and walkthrough about Cvent
- Group
Discussion (Elimination round)
- Product
Video Test
Day 2
- Business
Round 1 (Elimination round)
- Business
Round 2 – Decides the selection/ rejection of the candidate
- Salary
Discussion
How to Apply for Cvent Off Campus Drive
2022?
All interested and eligible candidates can apply for
this drive in online by the following link as soon as possible.
If you are one of those people whose business was destroyed by this software, then dial Quickbooks Customer Service +18558855111 to get answers to all your QuickBooks questions at no cost.
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