Amazon
Off Campus Recruitment 2022 | Hiring Team
Leader – Spoke | Any Graduate can Apply
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Job summary
You are responsible for ensuring that you have properly trained people and that
their needs are addressed so they can focus on their jobs. You will ensure
Amazon policies – including attendance tracking – are implemented and
administered fairly and consistently. This includes motivating, coaching,
reporting, and providing feedback of associates’ performance – including productivity,
quality, and safety - as a means for achieving or exceeding Amazon
expectations. The Team lead will address discipline and/or performance issues
for FC Associates including up to termination. In addition, you will work in
partnership with third party delivery providers to ensure Amazon standards are
being met in accordance to service contracts. We're seeking a Team lead for our
FC operations. In this role, you will be responsible for:
- Managing,
on a daily basis, end to end operations for either one large site.
Executing inbound and outbound operations, coordinate physical and virtual
workflows, or flow of orders and materials to ensure products are shipped
on time to meet customer delivery promise
- Driving
performance management of your team members. Preparing and implementing
training and development plans for associates.
- Continuously
improve the delivery process and attain a sustained level of delivery
performance improvement.
- Conducting
4M and 5S audits for the delivery station on a daily basis.
- Stand-in
for Area Manager.
- Ability
to manage day and night shifts.
- Consolidate
information from different sources to determine daily load plan
requirements for the facility, then adjusting and executing accordingly.
- Monitor
system generated routing solutions and provide viable routing solutions
and make decisions on deliveries outside of the normal routing matrix.
- Lead
the order batching strategy to ensure efficiency while protecting customer
experience
- Allocate
labor from various sources, lead meetings, direct and assign job duties
for FC Associates
- Perform
in depth problem solving in all areas to ensure successful and continuous
operations
- Train,
audit, and support FC Associates to perform Amazon standard operating
procedures and utilizing equipment and software
- Ensure
FC associates have proper tools to perform the job and coordinate repair
or replacement when needed
- Communicate
with internal and external suppliers using all communication channels
available
- Report
and escalate systemic issues to management as necessary and in a timely
manner
- Participate
in initiatives to ensure Safety and Operational Excellence. Identify,
address and resolve safety hazards within the Fulfillment Center
- Fully
understand processes and daily goals, and make recommendations to improve
performance
- Perform
administrative duties, and additional functions, as needed and determined
by management
- Support
and work in all areas of the Fulfillment Center as required and as
determined by site management
- Support
other spokes/ fulfillment centers as required and as determined by city
leadership
At Amazon, we're working to be the most customer-centric company on earth. To
get there, we need exceptionally talented, bright, and driven people. Amazon is
seeking Team leads for our GSF FC operations team. Amazon is one of the most
recognizable brand names in the world and we distribute millions of products
each year to our loyal customers.
BASIC QUALIFICATIONS
- A
graduate with 1-3 yrs of experience in a customer facing environment,
warehousing, logistics or manufacturing.
- Strong
execution skills, action oriented, go getter.
- Resourceful
to identify the way to get things done using limited resources.
- Ability
to work under pressure situations.
- Ability
to work in ambiguous situations and to come out with solutions as per the
situations faced.
- Good
people management skills.
- Proficiency
in MS Excel
· Direct management experience for employees in a retail,
distribution, or logistics environment or hospitality background
· Candidates must be flexible to work in shifts.
· Candidates must be flexible to work weekends and or evenings.
· Basic understanding of transportation / truckload operations.
· Demonstrated ability to use computer and wireless technology
PREFERRED QUALIFICATIONS
Preferred Qualifications
· A completed Bachelor’s Degree from an accredited university in engineering,
operations, or related field.
· Experience in transportation industry is a plus.
· Strong computer skills using MS office products.
· Management of a minimum of 30 employees
· Interest in long term career development through assignments in multiple
fulfillment centers across the nation
· Demonstrated analytical skills and ability to problem solve and prioritize
with little guidance
· Demonstrated excellent communication skills (written and verbal) with all levels
of associates and management
· Knowledge of existing Amazon Warehouse Management systems or equivalent
· Experience leading kaizen or continuous improvement events
- A
self-motivated person with the ability to motivate the associates/team
members.
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