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Process Associate -
Life Insurance Transactions-INS011739
With a startup spirit and
90,000+ curious and courageous minds, we have the expertise to go deep with
the world’s biggest brands—and we have fun doing it. Now, we’re calling all
you rule-breakers and risk-takers who see the world differently, and are bold
enough to reinvent it. Come, transform with us.
Inviting applications for the
role of Process Associate, Insurance Transactions Click Here To Get Daily Latest Fresher Job Alerts
Responsibilities:
- Transaction processing according to
standard work & SOP
- Prioritize transactions according to
detailed guidelines to meet SLA
- Plans and prioritizes tasks and work
responsibilities to achieve objectives!
- Comprehending and responding to customer
inquiries. Identify, research, and resolve problems.
- Assist with/perform other team tasks as
the need arises.
- Ability to accurately interpret and
compile information from a variety of sources and systems
- Ensure that turnaround time and quality of
the work meets Company service standards
- Work well with Onshore /Offshore and
customer in an encouraging and professional manner via email and on
calls
- Handle own work in process and support
team efforts to ensure that individual, team goals are met.
- Maintain key records like working files,
email for reference and audit purpose
- Ability to handle basic day to day
requirements of excel
Qualifications:
- Graduation in any stream except B.Tech and
Technical Graduation & Law
Essential skills:
- Life/Annuities product experience in
policy admin/Claims processes
- Good English Communication (Both written
& verbal)
- Proactive communication & High
analytical skills – should be able to foresee issues and suggest
solutions, with impactful data
- Displays energy and enthusiasm in
approaching the job
- Ability to work under pressure and meet
deadlines, while maintaining a positive attitude and providing
outstanding customer service
- Ready to work on stretched working hours
- Ability to independently work well with
internal and external customers
- Customer service focus
- Basic Computer knowledge along with typing
speed of 20 words/minute
- Insurance knowledge
Genpact is an Equal
Opportunity Employer and considers applicants for all positions without
regard to race, color, religion or belief, sex, age, national origin,
citizenship status, marital status, military/veteran status, genetic
information, sexual orientation, gender identity, physical or mental
disability or any other characteristic protected by applicable laws. Genpact
is committed to creating a dynamic work environment that values diversity and
inclusion, respect and integrity, customer focus, and innovation. For more
information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn,
and YouTube.
Click Here To Join on WhatsApp Group (VI) Click Here To Join Telegram Group
Job
Process Associate
Primary Location
India-Gurugram
Schedule
Full-time
Education Level
Bachelor's /
Graduation / Equivalent
Job Posting
Mar 23, 2022,
11:54:52 AM
Unposting Date
Ongoing
Master Skills ListOperations
Job CategoryFull
Time Click Here To Apply
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