HCL Freshers Off Campus Drive 2022 | Analyst | Chennai |
Last date : 11 March 2022
HCL Technologies scheduled to hire Freshers
B.E/B.Tech- 2021 batch graduates for the post of Graduate Engineer Trainee. The
detailed eligibility and application process are mentioned below.
HCL Off Campus Drive 2022 :
Job Role : Analyst
Auto req ID : 1020317BR
Qualification : BE/BTech
Experience : Freshers
Batch : 2019/2020/2021
Salary : 4.5 LPA
Venue Location :
Virtual(Online)
Venue Date : Informed
later
Job Location : Chennai
Last Date : 11 March
2022
Skill (Primary) :
- Tools and Standards-Support-ServiceNow
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Job Description For HCL Jobs 2022 :
Experienced on Servicenow administrator
activity Should be familiar with tasks like managing users, import set, form
designing etc., Hands on exposure towards latest version of SNOW Understanding
on Development activities would be a plus Having skills on Java scripts would
be an advantage. Should be open to learn and work in shifts as per project
need.
- To maintain high login Efficiency (Availability) for customers
- To resolve tickets within agreed SLA of ticket volume and time
- To adhere to quality standards (voice and accent , Tech Monitoring),
regulatory requirements and company policies
- To ensure positive customer experience and CSAT through First Call
Resolution and minimum average handling time ( AHT), rejected resolutions or
Reopen Cases To update worklogs and follow shiftor escalation process and
process compliance Work on value adding activities such Knowledge base
update and self development
Selection Process For HCL Jobs 2022 :
- Aptitude Written Test Online
- Group Discussion
- Technical Interview
- HR Interview
How To Apply For HCL Jobs 2022
Eligible candidates apply this drive in
online by the following the link ASAP. Venue details will be shared to
shortlisted candidates through e-mail.
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