Urgent Requirement for Customer Service Admin Specialist at Agilent Technologies Manesar, Haryana, India
About the job
Agilent inspires and supports discoveries that
advance the quality of life. We provide life science, diagnostic and applied
market laboratories worldwide with instruments, services, consumables,
applications and expertise. Agilent enables customers to gain the answers and
insights they seek -- so they can do what they do best: improve the world around
us. Information about Agilent is available at www.agilent.com
This is a collections role and the ideal person should have minimum 5 years’
experience in collections. This person will be part of India credit &
collections organization. Ideal candidate must have handled a large collections
portfolio with customer spread of more than 300 active customers.
Major Responsibilities include but not
limited to the one listed below:
- Must
achieve monthly collection targets set by management
- On
time calls / send emails to clients for payments
- Register
feedback from customers and work towards resolution of highlighted issues
- Ensure
submission of all documents/invoice(s)/ supporting
- Customer
visits as and when needed
- Maintain
a clean AR portfolio for the given accounts
- Indulge
in strong business partnering across verticals
- Should
have sound understanding of books of accounts and must be able to perform
AR and bank reconciliations
- Manage
disputes resolution through proper channel
- Identify
risk accounts and share with Management on a timely basis
- Perform
on time and correct cash application
- Prepare
suitable MIS reports showcasing trend for given portfolio
- Sound
understanding of GST, TDS, TCS and GST TDS
- Sound
understanding of Excel, Outlook & SAP
- Good
Experience in handling Government Customers
Academic Graduate in Commerce. MBA or diploma in
Management would be preferable.
Agilent Technologies Inc. is an equal opportunity employer. Qualified
applicants will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national origin,
protected veteran status, disability or any other protected categories under
all applicable laws.
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