State Bank of India Recruitment Of Chief Customer Service
Officers : Last Date : 5 Sept 2015
State Bank of India
Central Recruitment & Promotion
Department, Corporate Centre
Central Recruitment & Promotion
Department, Corporate Centre
Recruitment Of Chief Customer Service Officers (CCSO) In
State Bank Group
Advertisement No. CRPD/CON/CCSO/2015-16/03
Applications are invited from retired General Managers of
Schedule Commercial Banks, for engagement of Chief Customer Service Officer on
contract basis in State Bank Group.
- Chief
Customer Service Officers1. State Bank of India (Mumbai) : 1 Post
2. State Bank of Bikaner & Jaipur (Jaipur) : 1 Post
3. State Bank of Patiala (Patiala) : 1 Post
4. State Bank of Hyderabad (Hyderabad) : 1 Post
5. State Bank of Mysore (Bengaluru) : 1 Post
6. State Bank of Travancore (Thiruvananthapuram) : 1 Post
Job Profile :
The Chief Customer Service Officer is required to act as the Internal Ombudsman of the Bank to strengthen the grievances redressal mechanism and to reduce the complaints to Banking Ombudsman. He/ she shall be the focal point for Internal Grievances Redressal System of the Bank. The Chief Customer Service Officer for SBI shall report to the Chairman and for Associate Banks to respective Managing Director.
The Chief Customer Service Officer is required to act as the Internal Ombudsman of the Bank to strengthen the grievances redressal mechanism and to reduce the complaints to Banking Ombudsman. He/ she shall be the focal point for Internal Grievances Redressal System of the Bank. The Chief Customer Service Officer for SBI shall report to the Chairman and for Associate Banks to respective Managing Director.
Age Limit (As on 01.08.2015): Not above 65
years as on 01.08.2015
Essential Qualifications: (as on 01.08.2015)
I. Retired in the grade as General Manager from any Schedule Commercial Bank other than the Bank(s) for which he has applied. The official should have superannuated or have taken voluntary retirement and should have retired as on 01.08.2015.
II. The official should not have worked in any capacity in the Bank(s) for which he is applying.
I. Retired in the grade as General Manager from any Schedule Commercial Bank other than the Bank(s) for which he has applied. The official should have superannuated or have taken voluntary retirement and should have retired as on 01.08.2015.
II. The official should not have worked in any capacity in the Bank(s) for which he is applying.
Experience: The official should possess necessary skills and
should have exposure in working of more than three areas of operations in
banking such as General Banking, Credit, Forex Operation, Treasury Operation,
Government Business, Merchant Banking, Credit Card Operations etc.
Selection Process :
i) Selection will be based on personal interview.
ii) Candidates will be short-listed for personal interview, based on their qualification and experience.
i) Selection will be based on personal interview.
ii) Candidates will be short-listed for personal interview, based on their qualification and experience.
Application Fee (Non Refundable) : Rs.
500/- (Rupees five hundred only)
Apply Details :
For detailed guideline procedure – a) Application
Registration, b) Payment of Fees, c) Photograph & signature scan &
upload visit bank’s website www.statebankofindia.com or www.sbi.co.in ->
careers with us -> Recruitment of CCSO in State Bank Group – 2015.
Online Registration of Application : 25 August 2015
to 5 September 2015
Last date for receipt of application : 10 September
2015
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