Shivalik Group of Institutions is organizing a Placement Week from 29th June - 4rth July 2015. We invite all the students to participate in these campus drives which are being conducted, to benefit you all.
In this initiative, the details of the 2nd company coming for a pool campus drive on 1st July 2015 is as follows.
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Company Name
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Teleperformance
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Website
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http://www.teleperformance.in/en-us/india
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Eligible Streams
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All B.Tech/MBA/Graduates
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Batches Allowed
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2015/2014/2013
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Salary Package
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2.4 Lacs / Annum
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Location
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Jaipur & Indore
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Designation
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Technical Support Executive
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Key Skills
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A “Technical Support” must have
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Excellent communication skills
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Sound Technical Knowledge of DNS & Web Hosting
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Basic knowledge of Perl, CHI, HTML, JAVA & e-commerce
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Intermediate knowledge of MS Office suite, include Excel
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Good Customer service & interpersonal Skills
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Job Description
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To provide world class service to all small business customers in a customer
centric environment.
• Successfully resolve complex customer email and telephone inquiries through the use of multiple customer tools. • Assisting customers with inquiries while providing consultive support and recommendations. • Document in detail all interactions with customers. • Effectively articulate complex information to a variety of technical and non technical customers. • Educate customers on products. • Help customer to be successful. Identify and evaluate opportunities to increase customer retention and satisfaction through the use of up/ cross selling product and services. • Successfully performs against department score card metrics including quality assurance, first contact resolution, and customer satisfaction rating. |
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Job Summary
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This position requires the candidate to be pro-active,
energetic, high on ethics and on-the-toes so as to render HIS/HER services
for the tasks effectively.
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Desired Candidate Profile
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B.E/B.Tech, Graduates, Post Graduates, MBA, Diploma Holders
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Job Location
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Campaign
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Requirements
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Salary Slabs
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Min
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Max
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Indore
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Singpost
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200
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1.8 LPA
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2.64 LPA
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Yahoo
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50
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2.04 LPA
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3 LPA
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Jaipur
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Microsoft
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100
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2.04 LPA
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3 LPA
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Symantec
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100
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1.8 LPA
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2.52 LPA
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About the Company
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Teleperformance India, established in 2001, is the leading
provider of outstanding Customer Experience at every single opportunity.
Known for its quality offering and outstanding people practices, Teleperformance India evolved into the preferred offshore contact center outsourcing option for English speaking nations. It is also a known name within the domestic market for its full suite of solutions extended in English and 10 regional languages (Hindi, Bengali, Gujarati, Marathi, Kannada, Telugu, Tamil, Malayalam, Punjabi, and Oriya). With operations spread across Gurgaon, Indore and Jaipur, over 4,500 Teleperformers deliver Multi-Channel Customer Service environment, with solutions ranging from Customer Care, Technical Support, Debt Collection, Customer Acquisition, Social Media, Data Analytics and Back-Office.
“We are a Great Place to Work”
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Date of the Campus Drive
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July 1st 2015
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Venue
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Shivalik Group of Institutions
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Time of Reporting
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9.00 AM
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Type of Campus Drive
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Joint Campus Drive
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Date of Joining
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Immediate
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No. Of Vacancies
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450
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Kindly
Note
1) This is a pool campus recruitment drive. 2) Students from other colleges can participate. 3) There are no registration charges. 4) Participation is absolutely FREE. 5) Students can Register Themselves at http://www.shivalikinstitutions.com/
Direct Link - Click Here
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Candidate should carry with himself
A. Multiple Hard copies of Resume. B. Mark sheets and Certificates of 10th and 12th. (Original + 5 Xerox copy) C. Mark Sheets (All Semester) and Diploma, Degree certificates of Graduation. (Original + 5 Xerox copy) D. 4 Photographs. Note : All Students are advised to attend the Process in formal attire.
In Case of any query Contact 09729280731/9996414444
Regards
Placement Team
SHIVALIK GROUP OF INSTITUTIONS
Vill. Aliyaspur, Dosarka-Sadhaura Road, P.O. Sarawan Distt. Ambala-133206
Tel. # 0171-3054600 to 99, Fax No- 01731-272154
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