Walk in for Fresher (2012, 2013, 2014 Batch Students) BE/BTECH,
BA, BSC, BCOM, MBA, MCA On 17/09/2014 @
Avanthi Institute Of Engineering & Technology,
Gunthapally, Near Ramoji Filmcity, Hayatnagar Mandal, RRDist, Hyderabad,
Telangana.
Greetings from 'Simple Solutions HRD Services,
Hyderabad'
Dear Candidate,
We
are organizing an Off Campus Placement drive for UNISYS.
Kindly avail this opportunity and you can forward this
information to your friends.
Company: UNISYS
Website: www.unisys.com
Wikipedia Page: http://en.wikipedia.org/wiki/Unisys
Designation: Support Engineer
Job Location: Hyderabad
Compensation: Best in industry +
Incentives
# Incentives (Transport + Shift Allowances + Medical + Higher Education Fee)
# Incentives (Transport + Shift Allowances + Medical + Higher Education Fee)
Qualification: 2012, 2013, 2014 Batch
Graduates, BE/BTECH, BA, BSC, BCOM, MBA, MCA
Date: 17th September- 2014
Time: 9 AM to 12.30 PM
Contact Person: Aqhil Syed
Contact number: 04065144194
Walk in Venue: Avanthi Institute Of
Engineering & Technology,
Gunthapally,
Near Ramoji Filmcity, Hayatnagar Mandal,
RRDist, Hyderabad, Telangana.
Website: http://www.avanthi.edu.in/institutions.html#hyderabad
Website: http://www.avanthi.edu.in/institutions.html#hyderabad
Role Purpose of Service Desk Engineer:
- To act as a single point of contact (SPOC) for all IT Customers.
- To maximize service availability.
- To restore service whenever possible.
- To provide desk-side services, desktop management and device lifecycle management and provide business systems support.
- Maintain Hosted client services for extended application and client access.
· Create
Portable user profiles to enable agility.
· Stateless
device deployment to ease support and replacement.
· Creation
of a detailed products catalogue containing all possible devices in a company
to add/remove/update products at any time
· Optimization
of existing desktops and provide the foundation services for emerging desktop
virtualization technologies.
· Creation
of content for Self-Service Portal Solutions and L0 support
Key Responsibilities/Outcomes:
- Takes end to end Ownership of End User Issues till resolution and follow up as mandated by the process requirements.
- Escalates complex problems to the Remote Support Engineering staff or Field Engineering.
- Typically provides technical support for Internal and External customers.
- Escalates complex problems to higher level of expertise within organization.
- Responsible for providing the first-line of after-sales telephone technical support of hardware, Operating Systems, sub-systems and/or applications for customers and/or employees.
Core Competencies:
· Communication
skills - written and verbal
· Ability
to work in a pressurized environment and able to deliver against a tight
timescale.
· Act
Independently and be self motivated
· Excellent
Problem Solving and Customer Service Skills
· Drive
for results
· Attention
to Detail
· Customer
Focus
Selection Process:
1. Screening Rounds,
2. Aptitude Test,
3. Technical, Operations & HR Round
Documents Required: Two copies of resume, one
passport size photograph
Company profile:
Unisys Corporation is an American global information technology company
based in Blue Bell,
Pennsylvania, that provides a portfolio of IT services, software, and
technology.
Unisys has a long history in the technology industry. The
company traces its roots back to the founding of American Arithmometer Company
(later Burroughs Corporation)
in 1886 and the Sperry Gyroscope Company in 1910.
Unisys predecessor companies also include the Eckert–Mauchly
Computer Corporation, which developed the world's first commercial
digital computers, the BINAC, and the UNIVAC.
$$$ There are no registration charges $$$
Note: Please carry two resumes and
photographs
Note: Kindly refer this job to your friends.
Best Regards
H R Team.
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