Joint Campus Placement Drive HCL Technologies Ltd at CGC Landran on 14th July 2014 for 2014 Batch

Joint Campus Placement Drive HCL Technologies Ltd at CGC Landran

Chandigarh Group of Colleges, Landran takes this opportunity to invite students from your institute to a joint campus placement drive by HCL Technologies Ltd for B.Tech - CSE/IT/ECE/EEE/E&I), BCA, B.sc (IT, Physics, Maths) students of 2014 passing out batch. The details are as follows:

Company HCL Technologies Ltd.

Date of Drive 14^th -  July 2014

Streams Eligible B.Tech - CSE/IT/ECE/EEE/E&I), BCA, B.sc (IT, Physics, Maths)

Eligibility Criteria 50% Throughout (No standing arrears)

Skills Required

Soft Skills

• Excellent communication and conversation skills (Verbal and Written). • Good

documentation skills. • Good working knowledge of MS OFFICE • Should have good

customer handling skills

Technical Skills: • Ability to successfully provide hardware/software/network problem

analysis and resolution support over the phone. • Personal dedication to providing high

quality, superior service at all times. Ability to finish what is started is a must • Ability to

integrate as a cross-functional, team player in a fast-paced environment where all

information is shared. • Should have understanding of IT Environment and ready to learn

new processes and technologies. • Teamwork. • Knowledge of basic Networking and other

technologies. • Fundamental ITIL knowledge of V2 or V3 especially on Service Desk,

Incident, Problem, and Change Management preferred. • Good to have basic understanding

of Client Server Architecture, OS. • CCNA/MCP/MSCAPreferred

Register Here

Batch 2014

Position Trainee

Job Profile

• Provide hardware / software / network problem diagnosis resolution via email /chat/

telephone/web, Monitoring & Management of various IT Infrastructure components for

customer’s end users. • Identify, evaluate and prioritize customer problems and escalations.

• Respond to and diagnose, problems through discussions with users, including problem

recognition, logs, research, isolation, resolution, and follow-up steps. Provide level 1

support and perform other activities based adhering on SOPs/work instructions. • Analyze,

acknowledge & record each & every alert in the monitoring tools & handle the alerts as per

their impact. • Route problems to internal 2nd and 3rd level IT support staff

• Routine maintenance updates with other IT staff and business units. • Initiates, Coordinate

and manage relationships with vendors and support staff that provide hardware / software

/ network problem resolution. • Ready to work in rotational shifts, 24 x 7 shifts to provide

monitoring of IT infrastructure support.

Job Location Willing to relocate anywhere in India/Abroad

Package 1.80 LPA

Any Bond or Fee Willing to sign a service agreement as applicable

Process Written Test, GD, Technical, HR

Notes: - Students are requested to through the attached format for complete understanding of job responsibilities and skills required.

You are requested to intimate all the students of 2014 passing out accordingly. The eligible and interested students are required to get registered themselves online at our college website:  www.cgc.edu.in and

http://www.chandigarhuniversity.ac.in at the provided link and only online registered students will entertain.

For queries, please feel free to calls us at 9781925201, 9781925274, 0172-3984241

Click Here To Submit Your Resume

Apply Online Here

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