Joint Campus Placement Drive by
Informatica Business Solutions at CGC Landran
We are
pleased to announce that Informatica Business Solutions will be conducting a
joint placement drive at our campus for B.Tech (CS, IT) students of 2013 passed
out batch. The details are as follows:
About the Company
Informatica
Corporation (NASDAQ: INFA) is the world’s number one independent provider of
dataintegration software. Organizations around the world gain a competitive
advantage in today’s global information economy with timely, relevant and
trustworthy data for their top business imperatives. More than 4,350
enterprises worldwide rely on Informatica to access, integrate and trust their
information assets held in the traditional enterprise, off premise and in the
Cloud (www.informatica.com)
Name of Company Informatica Business Solutions
Date of Drive 14th November 2013
Venue
Chandigarh
Group of Colleges
Landran
(Kharar-Banur Road) Mohali
Stream Eligible B.Tech (CS, IT)
Batch(es) 2013 Passed Out
Eligibility Criteria 60% through out
Position
● Associate
technical Support Engineer (Full time offer)
● Technical
Support Trainee (Trainee offer).
Job Description
As an
integral part of the Global Customer Support team, you will provide technical
support for Informatica products. The Technical Support Engineer will be
responsible for ensuring our customers' success and satisfaction with our
products and contributing to their long-term loyalty. You will work closely
with the rest of the Informatica support team, QA, Engineering, Solutions
Delivery, Sales, and Product Management to ensure that Informatica is
delivering overall superior service and support to our customers. Additional responsibilities include but are
not limited to the following:
• Manage
customer support cases on a daily basis, including verifying cases, isolating
and diagnosing the problem, and resolving the issue
• Troubleshoot
areas of poor performance and identify effective solutions to resolve issues
both in the immediate future and for the longer term.
• Ensure
that knowledge management and data capture processes are adhered to and
encourage and help convert technical solutions are converted to Knowledgebase
articles
•
Approaching complex technical issues with varying perceptions and making use of
opportunities to create and implement productivity tools
• Ensure all
issues are resolved or escalated to the proper resources to resolve in a timely
fashion. Additionally, this individual will manage communications to customers
at all levels to maintain positive relationships
•
Understands impact of work on the feature/product/team
•
Continuously enhancing knowledge through trainings and e-learning courses
• Helping
customers succeed
• Coordinate
with Quality Assurance and Engineering teams to provide assistance in
identifying, reporting and resolving product defects.
• Provide
regular reports for management that measure the effectiveness of the technical
support function.
Pay Package
● CTC
offered – 5.7 Lakhs per annum
The students offered this position will be
as “Trainees” for a duration of 1 year
and post
which they will be converted into full-time employee based on their
performance
and business need.The students offered this position will be as
“Trainees”
for a duration of 1 year and post which they will be converted into fulltime
employee based on their performance and business need.
Job Location Bangalore
Process Online Test
Note :- All the students will have go
through the selection process and based on their performance during the interview
they will be offered one of the above position. All the willing students of
2013 passed out batch are required to get themselves registered at our college
website: www.cgc.edu.in at the provided link or alternatively colleges may
forward the list of participating students at crc@cgc.edu.in latest by 8th
November 2013 positively
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