Shreyas Technologies Requires Technical Support/Service Desk Delivery/IT Helpdesk/Administrator
| Our Client Our Client is a global leader in the convergence marketplace, providing solutions for Voice over Packet, SS7 Signaling, IMS, Broadband, Datacom, Wireless, Billing and OSS, Communication Applications and Handset domains. They offer both licensable technologies and outsourcing services to meet the needs of over 300 customers globally. An ISO 9001:2000 certified company with various centers assessed at SEI-CMMi Level 5 & BS7799-2:2002, our client is a member of, and an active participant in industry forums such as IETF, 3GPP, ITU-T, the SIP Forum and the WiMAX Forum. It has development centers across India, China, and Germany and associate companies in the Ukraine and South Africa |
| Designation | Technical Support/service Desk Delivery/it Helpdesk/administrator-voic |
| Job Description | Opening in a leading mnc for Technical Support/Service Desk Delivery/IT HelpDesk/Administrator-Voice Process for permanent position Joining Location : Bangalore Mandatory Skills: Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting Browser Support - Internet Explorer Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN Desired Skills: Ability to identify basic hardware parts and aware of basic hardware concepts User level familiarity with at least one e-mail client - Outlook, Notes etc.. Skilled in commercially standard software applications and major desktop operating systems. Awareness of basic networking concepts and technologies. Questioning skills /probing skills, as relevant to the issue and level of the caller Eligibility : Bachelor's Degree/ Diploma Additional information: Working in shifts is a mandate. Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts. |
| Desired Profile | Please refer to the Job description above |
| Experience | 1 - 3 Years |
| Industry Type | IT Software, Software Services |
| Role | Technical Support Manager |
| Functional Area | IT Hardware, Technical Support, Telecom Engineering |
| Education | UG - Any Graduate - Any Specialization, Graduation Not Required, Diploma - Any Specialization PG - Any PG Course - Any Specialization, Post Graduation Not Required DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required |
| Compensation: | INR 2,25,000 - 4,50,000 P.A |
| Location | Bengaluru/Bangalore |
| Keywords | network connectivity troubleshooting, TCP / IP, Dial - up, Token Ring, Ethernet, LAN / WAN |
| Contact | Beena |
| Telephone | 9916508254 |
| beena@shreyastech.com | |
| Website | http://www.shreyastech.com |
| Job Posted | 14 Dec |
| Reference | TS-Network |
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