| Steria, is a European multinational organization, and a leading provider of IT enabled business services. Headquartered in Paris and listed on the Euronext market, our annual revenue is 1.80 billion euros. Founded in 1969, we have a 42 year old track-record of client success. Close to 20,000 people working around the globe we are Serving clients 24 hours a day from 16 countries. Steria India is CMMI Level 5 certified and is the first IT Company in India to start IT offshore delivery. It is also the First IT company in India to be ISO 9001 and 27001 certified. It is an employee friendly company wherein employees are encouraged to maintain a healthy balance between work and family life. Steria India is 6000 strong with our development centers at Noida, Chennai and Pune. Our clients are some of the biggest companies in key vertical market sectors, namely, public services, finance, telecommunications, utilities, retail and transport. |
| Designation | Process Associate |
| Job Description | 1. Process work in line with agreed procedures, business rules or scripts Processing work could include making calls, answering telephone, emails, queries, taking messages or processing transactions.
2. Learn the procedures and understand parameters of producing a quality output.
3. Process work to the defined level of quality.
4. Resolve queries and escalate as necessary (i.e. a team leader/manager/other group) and log if appropriate.
5. To schedule and prioritise allocated work on a daily basis.
6. Distribute information and when required, work to the other team members or groups.
7. Identify and suggest areas of improvement.
8. Maintain and update information held on a data base or manually.
9. Support line management on any additional admin when required
|
| Desired Profile |
0 - 1 yr experience
Should possess good knowledge of Finance and Accounting
Should possess Good Communication & Presentation skills.
Should be proficient in Excel
Should possess the ability to think out of the box and come out with solutions to the problems faced by the client.
Experience in interacting with international clients
Willingness to work in Shifts.
Freshers can also apply
Immediate joiners only required.
|
| Experience | 0 - 1 Years |
| Industry Type | BPO, Call Centre, ITeS |
| Role | Associate/ Senior Associate -(NonTechnical) |
| Functional Area | ITES, BPO, KPO, LPO, Customer Service, Operations |
| Education | UG - B.Com - Commerce, B.B.A - Management PG - M.Com - Commerce, MBA/PGDM - Any Specialization DOCTORATE - Any Doctorate - Any Specialization, Doctorate Not Required |
| Location | Chennai |
| Keywords | AP or P2P or Accounts Payable |
| Contact | Steria Steria India Ltd |
| R.Premkumar@steria.co.in | |
| Website | http://www.steria.com/in |
| Job Posted | 13 Dec |
Click Here to Apply & Details
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