Tech Mahindra BPO at KITM Kurukshetra

Jobs For MBA, Polytechnic Diploma(All Streams), BCA/B.Sc/B.A/B.Com/BBA(2010, 2011,2012 Batches)
(Immediate joining)
On
10th Feb, 2012 at 9 A.M

TECH MAHINDRA is a global systems integrator and business transformation-consulting firm focused on the communications industry. Tech Mahindra helps companies innovate and transform by leveraging its unique insights, differentiated services, and flexible partnering models. This has helped customers reduce operating costs, generate new revenue streams and gain competitive advantage.

For over two decades, Tech Mahindra has been the chosen transformation partner for wire line, wireless and broadband operators around the world. Tech Mahindra’s capabilities span across Business Support Systems (BSS), Operations Support Systems (OSS), Network Design & Engineering, Next Generation Networks, Mobility, Security Consulting, Testing, and other areas.

Tech Mahindra’s solutions portfolio includes Consulting, Application Development & Management, Network Services, Solution Integration, Product Engineering, Managed Services, Remote Infrastructure Management, and BPO. With annual revenues in excess of US$ 976 million (2009-10) and over 33,500 professionals, Tech Mahindra services clients across the telecom eco-system in Americas, Europe, Middle East, Africa, and Asia-Pacific.

Tech Mahindra centers are ISO 9001:2008 certified and it also holds SEI-CMMI Level 5 certification. Tech Mahindra’s people care practices are certified at PCMM Level 5. The company has also been certified for SSE-CMM Level 3, ISO 20000-1 (IT Service Management Standard) and ISO 27001 (Security Management Standard). Tech Mahindra is certified at PCMM Level 5 for its people-care practices and is the third company in the world to have been appraised for SSE-CMM Level 3.

Job Location

Chandigarh, Noida

Job Profile

1. Provide voice based customer support to domestic customers
2. Ensure customer satisfaction by providing one stop customer service
3. Managing and updating customer accounts and database
4. Handling customer satisfaction, call quality and time lines.

Eligibility

BCA, Graduate(B.A., B.Com., BSc. - Non-medical)
BCA & B.Sc. with 50%, 60% in 10th or 12th
MBA - Any discipline.
10+2, Diploma(CS/IT/IS/IC/EC/EEE/EI/Electical/Electronics/Telecom) with 60% in Diploma.
50% in 10th
Candidates of 2010/2011/2012 Batches are eligible for this drive.
Age limit of Candidate is 18 – 30 Yrs old.
B Tech, BE, MCA, MSc IT, M Tech, are not eligible.

Skill Required

Fresher or experienced in Customer Care.
Good written and verbal communication.
Basic computer familiarization.
Confident and keen learner.
Flexible to work in 24 X 7 environment.

Salary

Process: Delhi Postpaid ( Fresher & Experienced ).
Salary Per Annum: 121587.
Loyalty Bonus: 2500 After every three months.

Facilities

Graduation Scholarship up to Threshold limit.
We expand the level of Growth. Can Move to the next as per their performance.
Free Gym Facilities.
Learning Module
Secure environment
Employee Referral Scheme.

Candidate should carry

Hard copy of Resume.
Mark sheets and Certificates of 10th and 12th. (Original + 1 Xerox copy).
Mark Sheets (All Semester) and Diploma, Degree certificates of Graduation (Original + 1 Xerox copy).
Passport or Receipt of Passport application.
3 Photographs.
Registration fees 100 INR per student for job assistance membership of lakshay edu.solutions pvt. ltd.
Interested candidates should complete online registration before 4 PM on 7th Feb 2012.

THIS IS MADE CLEAR THAT

The candidates are ready to work in BPO and that they will relocate to Chandigarh or Noida within two or three days.